Matter Management Analyst

Key Responsibilities

• Work closely with the matter team to ensure new transactions are set up optimally to meet both external client and legal requirements and internal reporting/billing requirements.
• Assistance with opening of new clients/matters and generation of matter numbers
• Monitor the setup of clients/matters to ensure compliance with the regulations and billing/rates requirements, liaising where relevant with the Business Finance, Risk Management and Tax Teams.
• Actioning changes to clients and matters as requested by matter teams
• Assistance with the setup of ebilling clients
• Using the information held within the Practice Management system to assist internal clients (lawyers/secretaries) by responding to their enquiries
• Liaising with the other New Business Intake teams to ensure a joined up and efficient process for the fee earners and PA's.
• Identify process improvements to the internal NBI Matter Management processes
• Ad hoc project support for the NBI team globally

Skills / Experience

• Educated to degree level preferably with a law degree
• Excellent research and analytical skills.
• Good commercial awareness.
• Ability to prioritise workload.
• Excellent attention to detail and accuracy.
• Ability to work autonomously and prioritise multiple tasks simultaneously.
• Excellent verbal, written and face to face communication skills.
• Proficient knowledge of Microsoft Word and Excel.
• Ability to work well under pressure and to deadlines.

Collaborates with others

• Develops innovative solutions by valuing diversity of thought, expertise and experience.
• Brings a positive energy to the way they work and inspires this in others
• Excellent negotiation skills.
• Flexible
• Excellent interpersonal skills
• Strong organisational skills and ability to prioritise
• Excellent service orientation skills

Focuses on Clients

• Always acts with the firm's clients in mind
• Understands the importance of clients to the firm
• Prioritises initiatives that will positively impact the client experience and their business
• Develops solutions that balance client needs and the sustainable profitability of the firm

Innovates

• Ability to use initiative and be pro-active
• Seeks out market trends and introduces relevant ideas for competitive advantage

Achieves results

• Takes personal responsibility for getting things done
• Ability to cope with conflicting demands and meet deadlines
• Remains focused on long term objectives and broad firm issues.

About us

As one of the world's leading law firms, we advise many of the largest and most ambitious organisations across all major regions of the globe. With over 5,000 people, including 3,100 lawyers and over 2,000 business services professionals, operating from our global network of offices across Asia Pacific, Europe, the Middle East and North America, Herbert Smith Freehills Kramer is at the heart of the new global business landscape providing premium quality, full-service legal advice.

We recognise that the success of our business and our clients relies on the skills, knowledge and ideas of all our people. Our environment is one in which high performance is expected, in return, we will provide you with rewards and opportunities tailored to your personal and professional goals.

Diversity and Inclusion

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values-Human, Bold, and Outstanding.