Logistics Coordinator

About Ekco

Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!

We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments.

In a few words, we take businesses to the cloud and back!

We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux & Ireland.

The Role:

Based full time in our Milton Keynes office, in this administrative role, you will play a vital part in the smooth operation of our Logistics Department, ensuring the efficient management of stock and the safe, timely delivery of goods to clients and manufacturers. As a Logistics Coordinator, you will bring your meticulous attention to detail and exceptional organizational skills to the forefront, contributing to the streamlined flow of stock within Ekco.

Key Responsibilities:

• Prepare weekly ad-hoc stock reports, aiding in the accurate management of stock.
• Monitor stock levels for new starter equipment and promptly request replenishment as needed.
• Conduct regular stock audits, guaranteeing precision and reliability.
• Generate daily lists of equipment required by the builds team, facilitating seamless workflow.
• Handle last-minute equipment requests from clients with agility and responsiveness.
• Physically pack shipments daily, ensuring items are securely and efficiently prepared for delivery.
• Assist in retrieving stock for internal colleagues throughout the day, maintaining a seamless workflow.
• Address issues with lost or damaged shipments by initiating follow-up communication with clients.
• Coordinate collections and deliveries, keeping clients and manufacturers informed at all stages.
• Monitor the Lighthouse ticket queue to ensure timely resolutions.
• Produce both internal and external reports, contributing to well-informed decision-making.
• Keep a watchful eye on the goods-in email inbox, ensuring efficient response times.

Role Objective:

Your objective as a Logistics Coordinator is to ensure the smooth and accurate management of stock within our Logistics Department. This includes overseeing internal tracking, processing, and client stock reporting, while continually seeking ways to optimize processes.

Department Objective:

In the Logistics Department, we aim to deliver an exceptional customer experience by consistently providing high-quality service, effective resolutions, and clear communication. Your technical expertise is invaluable in achieving this departmental goal.

Skills and Background:

Essential:

• Proven experience in administrative roles with a focus on logistics and stock control.
• Exceptional organizational skills with a keen eye for detail.
• The ability to thrive under pressure while maintaining efficiency.
• Effective problem-solving skills, coupled with a proactive approach.

Desirable:

• Previous experience within the IT sector, demonstrating industry-specific knowledge.

Personal Qualities:

• Display a positive and self-motivated demeanour.
• Take pride in consistently exceeding expectations.
• Driven to uphold the highest standards of performance.
• Show genuine interest in and enthusiasm for technology.
• Tenacious in seeking and implementing innovative solutions.

Benefits/Perks

• Time off - 25 days leave + public holidays
• x1 day Birthday leave per year
• Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice
• Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice
• EkcOlympics - a global activity for fun!
• Learning & development - Unlimited access to Pluralsight learning platform

• A lot of responsibilities & opportunities to grow (also internationally)

Why Ekco

• ️ Microsoft’s 2023 Rising Star Security Partner of the year
• VMware & Veeam top partner status
• Ranked as 4th fastest growing technology company in the Deloitte Fast50 Awards
• Ekco are committed to cultivating an environment that promotes diversity, equality, inclusion and belonging
• We recognise the value of internal mobility and encourage opportunities for internal development & progression
• Flexible working with a family friendly focus are at the core of our company values