Logistics Administrator

Location

Worcester, UK

Type

Full-Time, Permanent

Welcome to Motel

Our story began during a road trip in the 1990s, where our founders, Will and Andy, travelled across America collecting vintage items while living out of motels. They started purchasing vintage clothing in the USA and selling it wholesale, which eventually led to the creation of stores. From there, they began designing reworked vintage pieces, and thus, Motel was born.

Over 30 years and a team of 200+ people later, every piece of clothing we make is created with the same spirit of fun, freedom and adventure as the road trip that first defined the brand. We’re still ambitious and independent, but now we’re a global team - we work from an operational base in Worcester, a design studio in London and a creative studio in Bali.

The role

We are looking for a Logistics Administrator who can help support the smooth and efficient flow of goods through the supply chain. This includes coordinating shipments, managing documentation, tracking deliveries, and maintaining communication between internal teams, suppliers, and logistics providers.

Main Tasks & Responsibilities

• Co-ordinate and monitor inbound and outbound shipments
• Prepare and manage shipping documents (e.g., invoices, packing lists, bills of lading, customs forms)
• Maintain accurate logistics and inventory records in ERP or WMS systems
• Liaise with suppliers, couriers, and internal departments to ensure timely delivery
• Track shipments and resolve delivery issues or delays
• Support import/export compliance and documentation
• Process orders, receipts, and returns efficiently
• Assist in preparing logistics performance reports and KPIs
• Handle general administrative duties such as filing, email correspondence, and data entry
  
  

About You

• Committed to promoting conscious creativity, helping us build a brand that champions sustainability and supports our social and environmental impact
• Previous experience in logistics, supply chain, or administrative support is essential
• Strong organisational and communication skills
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Familiarity with logistics software or ERP systems (e.g. SAP, NetSuite)
• Attention to detail and ability to multitask
• Knowledge of shipping and customs processes is a plus
• Pro-active and solution-oriented mindset
• Ability to work under pressure in a fast-paced environment
• Team player with strong interpersonal skills
  
  

What's in it for you?

• Competitive salary in line with industry benchmarking
• 3% pension contributions from Motel; dependant on 5% pension contributions from yourself
• 25 days annual leave; with additional days for long service
• Birthday day off post probation
• Team socials and meetups
• Monthly well-being activities to support your health and wellbeing
• Tailored progression pathways
• A thorough health support service
• Access to professional support & mentoring
• Bonus Scheme for all employees, paid out twice a year at management discretion
• Motel discount
• Motel is a growth mentality company
• Option to work from home 2 days a week post probation
  
  

At Motel Rocks, we value and believe in fostering an inclusive and diverse environment for our employees, customers, and partners. We are committed to building a brand that celebrates differences and promotes equal opportunities.