Lettings Officer

Orbit Group


Date: 2 days ago
City: Hastings
Salary: £27,000 - £29,910 per year
Contract type: Full time

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.


We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.


If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.


Work for Orbit. Believe in people.


Great opportunity for a customer focused individual to provide quality service to our customers at the start and end of their tenancy. You will work with internal teams to ensure prompt turnaround of homes, placing adverts, complete viewings, inspections and giving first class advice to customers.


What you'll achieve


Working in a busy Lettings team, you will have a collaborative approach to ensure service standards are met. This role will involve working across the East Sussex area so own transport is essential. With mileages costs covered, you would cover a broad area such as Hastings, Bexhill, Brighton and over to Ashford and Maidstone and surroundings. The Lettings team work collaboratively and the wider team is based up in the Midlands and East.


What you'll bring


Essential skills


  • Excellent numeracy, literacy and communication skills.
  • Educated to GCSE level or equivalent in England and Mathematics.
  • IT literate and proficient in the use of Microsoft Office software.
  • Ability to prioritise, manage own workload and to meet deadlines.
  • Commitment and understanding of how to deliver excellent customer service.
  • Team player and focus on team task approach to meet the needs of the customer
  • Previous experience in a customer service environment.
  • Ability to travel to meet the needs of the service. Own transport essential.
  • Flexibility to meet deadlines where appropriate
  • Undertake any other duties as may be reasonably required in line with the level of responsibility of the post in order to meet the changing needs of the organisation.
  • Experience in similar role, eg lettings, tenancy management


Why Orbit?

Choosing us means being rewarded in every sense.


Here’s what you can expect to enjoy with us.


A rewarding experience that works for you


We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.


A place to progress


From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.


For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.


A purpose to feel proud of


We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.

What brings us together is a passionate belief in progress and people.


Read more about the values and purpose that drive us on our careers website.


How we hire


We aim to make our hiring process simple and fair:


  1. Online application
  2. Interview(s)
  3. Decision and offer


We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

400kV Senior Authorised Persons (SAP)

HSS (Page closed), Hastings
1 week ago
400kV Senior Authorised Persons (SAP) - East of EnglandYou will provide support to a local large scale windfarm project during the initial construction and commissioning phase. Your expertise in Project Management, Electrical Engineering and HV Safety will be applied to operate and maintain critical HV infrastructure. You will also be responsible for ensuring the safe, reliable, and efficient operation of...

Face-to-Face Fundraisers Level 1, East Sussex

RNLI, Hastings
2 weeks ago
About The RoleRNLI face-to-face fundraising is a job with a difference. You will inspire support for our lifesavers' amazing work, and you will also play a vital role in educating the public on how to respect the water.Join our fundraising teams at events, beaches, private sites and RNLI assets. We will make sure you are given excellent training so that...