Learning and Development Specialist
Lantern
Date: 9 hours ago
City: Pudsey
Salary:
£33,000
per year
Contract type: Full time
Ready to inspire, lead, and drive exceptional customer outcomes? Then join Lantern as a Learning and Development Specialist and make a real impact in a supportive, dynamic environment which aims to help its customers every step of the way with their financial circumstances.
As the Learning and Development Specialist, you’ll support the design, delivery and record management of operational and mandatory training content across the Lantern Group. You will have day to day administration responsibility for the Group’s digital learning platform, enrolling new joiners and existing employees onto required learning content and providing compliance data reporting for audit purposes (external and internal). You will have responsibility for supporting the business to achieve relevant accreditations, to meet both trade body standards and regulatory adherence, including the CSA CAI accreditation for collectors. You will deliver knowledge workshops and oversee the invigilation of exams for circa 100 agents. You will be responsible for delivering corporate induction, new starter training plans and supporting non-customer facing team development initiatives, including enrolling staff on existing training content and sourcing appropriate external training programs and upskilling courses.
What’s in it for You?
Ready to inspire and help us grow? Apply now and become part of a team that makes a difference.
All offers of employment will be subject to satisfactory background checks, including but not limited to; employment references, a DBS (basic) and a credit file search.
Submit your CV and any additional required information after you have read this description by clicking on the application button.
At Lantern, we’re a market leading specialist Debt Purchaser and Service Provider with a focus on customers who need a truly human touch. We’re known for our empathetic and bespoke approach to all types of communications with our customers.
Over the past 17 years, we’ve built a solid reputation we’re proud of and we’ve got a cabinet bursting with awards including Investors in Customer and Investors in People GOLD.
As the Learning and Development Specialist, you’ll support the design, delivery and record management of operational and mandatory training content across the Lantern Group. You will have day to day administration responsibility for the Group’s digital learning platform, enrolling new joiners and existing employees onto required learning content and providing compliance data reporting for audit purposes (external and internal). You will have responsibility for supporting the business to achieve relevant accreditations, to meet both trade body standards and regulatory adherence, including the CSA CAI accreditation for collectors. You will deliver knowledge workshops and oversee the invigilation of exams for circa 100 agents. You will be responsible for delivering corporate induction, new starter training plans and supporting non-customer facing team development initiatives, including enrolling staff on existing training content and sourcing appropriate external training programs and upskilling courses.
What’s in it for You?
- Salary: £33,000
- 33 days holiday (rising to 36 with service)
- Perks including healthcare plan, cashback on dental/optical, fitness perks, employee wellbeing programs, and more!
- Free breakfast bar and a casual dress code
- Regular incentives, recognition awards, and opportunities for career growth
Ready to inspire and help us grow? Apply now and become part of a team that makes a difference.
All offers of employment will be subject to satisfactory background checks, including but not limited to; employment references, a DBS (basic) and a credit file search.
Submit your CV and any additional required information after you have read this description by clicking on the application button.
At Lantern, we’re a market leading specialist Debt Purchaser and Service Provider with a focus on customers who need a truly human touch. We’re known for our empathetic and bespoke approach to all types of communications with our customers.
Over the past 17 years, we’ve built a solid reputation we’re proud of and we’ve got a cabinet bursting with awards including Investors in Customer and Investors in People GOLD.
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