Learning and Development Manager

A new and exciting opportunity has arisen for a Learning and Development (L&D) Specialist to join us at The Bowood Estate. Situated in North Wiltshire, The Estate has been the home of the Lansdowne family since 1754. It comprises three core business areas: Bowood House and Gardens; Bowood Hotel, Spa and Golf Resort; and the traditional estate covering c.4,000 acres.

This is a newly created and a very unique role which will focus on L&D across all business sectors of the Estate, and will have a particular focus on our hospitality and leisure businesses. You will be at the forefront of shaping our L&D training initiatives, ensuring our teams growth aligns with our core values and service standards. The position offers an exciting opportunity to design and deliver impactful training programs to increase skill and performance.

Work Pattern:

Permanent. Full time - 40 hours per week

Salary:

£35,000 - £40,000 DOE

Key Responsibilities:

• Conduct Training Needs Analysis to develop and implement a comprehensive L&D plan for The Estate to build high performing teams.

• Create and deliver bespoke training programmes aligned with development needs and our core values and strategic goals.

• Oversee, coordinate and run training sessions, ensuring content remains relevant and engaging, and ensure it meets compliance standards and industry best practice.

• Collaborate and communicate across The Estate with Senior Leaders and relevant internal stakeholders to identify training needs and delivery of courses.

• Support and collaborate with internal departments/stakeholders to enhance the effectiveness of our on-the-job training and inductions through participation and feedback.

• Contribute to personal development and culture through the creation and delivery of the Appraisal process.

• Support career paths with appropriate competencies to support succession plans and develop existing talent.

• Liaise and work closely with our HR team.

• Provide efficient, effective and a customer focused service which supports all aspects of training, learning and development across the Estate.

What we are looking for in a Learning & Development Specialist:

• Proven experience of working as a L&D professional, ideally with considerable hospitality and/or leisure experience.

• CIPD Level 5 or qualified by experience.

• In-depth experience of creating effective appraisal and L&D programmes, working with Heads of Department to ensure that the right capabilities and competencies are in place.

• Ability to facilitate group training as well as confidently present information in one-to-one and small group situations.

• Demonstrable ability to collaborate and influence colleagues at all levels across The Estate.

• Ability to work cohesively as part of a small HR team, and able to build strong positive working relationships across a headcount of c.250 employees.

• Strong communication skills, both verbal and written, and the ability to adapt communication style to different situations.

• Ability to work on multiple priorities and meet deadlines.

• A professional, engaging and friendly personality, with a positive outlook and the desire to develop and inspire others.

Please apply enclosing your CV. The Bowood Estate values the strength that a diverse and inclusive team can bring to the business – if there is anything we can do to accommodate you to participate fully in the recruitment or interview process, please let us know.

• Enhanced holiday entitlement (33 days including Bank Holidays)
• Meals whilst on duty
• Pension
• Free on-site parking
• Free entry to Bowood House and Gardens during the open season
• Hugely discounted Golf Membership (on successful completion of your probationary period)
• Discounted spa treatments and 50% off our beautiful Templespa products
• Employee Assistance Programme through Hospitality Action
• Company events

Among the finest luxury 4 star hotels in Wiltshire, a stay at Bowood is one never to be forgotten. Located in Calne, the hotel is at the heart of the Bowood Estate, where we offer dreamy overnight stays, delicious home-cooked cuisine and a very warm welcome. With our award-winning spa and championship golf course, a stay can be as busy or as relaxed as our clients wish.