Key Account Consultant

We’re looking for an Account Consultant to join our growing team. This is a new role, so the successful candidate will have the opportunity to make a big impact on 67 Bricks. If you’re an energetic, tech-savvy professional with a knack for building strong client relationships and a track record of growing accounts in a consultancy or service-based environment, this is the perfect opportunity for you.

We’re looking for somebody who is full of energy and ideas, and who is excited by the idea of developing their skills as part of a growing business.

Your primary responsibility will be to maintain and deepen our relationships with our current clients. You will act as a trusted partner, guiding them through their journey with 67 Bricks to achieve their goals. You will also be expected to identify opportunities to increase the value of our existing client base to meet revenue targets.

• Client relationship management: Build, maintain, and strengthen relationships with senior stakeholders in assigned accounts, becoming a trusted partner in their success and ensuring that 67 Bricks’ value is consistently demonstrated
• Client success and retention: Build a deep understanding of client businesses and ensure the highest levels of customer satisfaction by proactively addressing any issues
• Solution consulting: Act as a consultant to clients, understanding their challenges, goals, and requirements, and facilitating access to the right expertise and services
• Collaboration: Work closely with internal teams to ensure services are aligned with client needs and we are acting on opportunities to upsell additional services
• Account development and growth: Develop and execute plans to achieve revenue targets across our client base
• Industry expertise: Develop relationships in and knowledge of the wider industry by working closely with the Head of Partnerships, attending events, and taking on other commercial responsibilities in the business

Who you are 

• Experience: 3+ years of experience in Client Services or an agency/services-based organisation
• Skills: Exceptional communication and negotiation skills. Strong problem-solving abilities with a consultative approach
• Knowledge: A good understanding of data, information, or B2B media is a plus, but not essential
• Attributes: Energetic, enthusiastic, commercially minded, adaptable, quick-to-learn, self-motivated, proactive, and results-oriented. A team player excited by the opportunity to learn what makes our clients tick and how we can help them achieve their goals

This is a hybrid role where you will be expected to attend in-person meetings and work from our Oxford office on a regular basis. Our ideal candidate is therefore based within a reasonable travelling time of Oxford and London, as you’ll be visiting the office or attending on-site meetings at least twice a week. Wherever you are based, we will provide you with the technology you need to work effectively.

We are happy to discuss flexible working options. The role is available full-time (37.5 hours per week) however, we will also consider compressed hours or other flexible arrangements, so please speak to us during the recruitment process to understand what this could look like.

At 67 Bricks, we’re passionate about creating value in the information industry through innovative, data-driven solutions. We partner with leading data, information, and B2B media companies to unlock the value of their data and content, using cutting-edge technology to deliver bespoke products and services.

At 67 Bricks, you’ll join a collaborative, values-driven team that is dedicated to driving client success while continuously learning and evolving within a dynamic industry.

We promote a healthy work/life balance and offer competitive salaries, which are reviewed annually. We also offer a range of benefits, including:

• Salary within the range of £40,000 – £50,000 D.O.E
• 26 days holiday in addition to bank holidays, plus an additional day off for your birthday
• Discretionary annual bonus, depending on company and personal performance
• Family-friendly culture with enhanced parental and adoption leave policies
• Company pension scheme, matching contributions to 4%
• Friendly colleagues in a positive culture – we hold regular company events like our annual “67 Bricks day”, quarterly company meetings, and Christmas events.
• Cycle to work scheme
• Employee assistance programme 
• Flexible working 
• Support for personal development and training as discussed with your line manager

Please send your CV with a short covering email addressed to Will Bailey at [email protected]. You can expect to hear a response within one week of the closing date. We welcome disabled and neurodivergent candidates and support adjustments at all stages of the application process and in the role itself. Any information you choose to declare about a disability will be treated in confidence and only shared with your permission. 

If you are shortlisted, the process will be:

1. A remote competency-based interview with the Head of Partnerships and the Head of Marketing and Communications
2. In-person interview with a broader panel. This session will enable you to meet the wider team as well as visit our office.

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.