Junior Product Support Executive

Junior Product Support Executive £22,000 - Biggleswade, Bedfordshire.

An amazing opportunity to join a leading manufacturer and distributor in this full-time permanent position located in Biggleswade, Bedfordshire.

This is a perfect opportunity for someone who has recently finished school/college/university now looking to work within a supportive and collaborative environment.

The role of Junior Product Support Executive is varied and will require a proactive and enthusiastic approach, reliability and someone who is keen to develop and learn, which will be closely supported by the team around you.

This entry-level position involves a blend of hands-on tasks and collaboration with the Product Support team to ensure seamless customer service and product quality.

Key Responsibilities:

* Picking and packing spare parts orders: Perform the primary responsibility of picking and packing spare parts orders, ensuring timely and accurate fulfilment.

* Managing incoming emails: Address and respond to incoming emails related to spare parts orders, providing prompt and professional communication to customers and internal teams.

* Quality control checks: Conduct basic quality control checks on incoming products to ensure they meet company standards before distribution.

* Preparation for trade and consumer shows: Assist in the preparation and packing for trade and consumer shows held throughout the year, contributing to the organisation and success of these events.

* Stocktaking activities: Collaborate with the Product Support team during stocktaking activities to maintain accurate inventory records and identify discrepancies.

* Workspace organisation: Maintain a clean and organised workspace, adhering to health and safety standards while fostering a productive environment.

* Customer service collaboration: Work closely with the customer service team to answer product questions or queries, ensuring a smooth process for getting customers the help they need.

* All-round product support: Provide general product support across various functions, assisting team members and contributing to continuous improvement in operations.

Details for you:

* Salary £22,000

* Hours of work - Monday -Thursday 8am -5pm and Friday 8am-4pm

* Free parking, Private Healthcare, Employee Assistance Programme, Company Bonus, Training and Development, amazing culture and fun team events!

* Due to office location, you would need your own transport to get to and from work unless you live very locally.

Start date - ASAP please get in touch

INDCP