IT Support Engineer - Part Time , OpsTech Solutions
Amazon
Date: 4 weeks ago
City: Hinckley
Contract type: Full time
Description
IT systems that work effectively keep Amazon’s operations running at full speed. Our IT Support Engineers work behind the scenes to troubleshoot any issues and improve our systems, so that we can operate at our best. Your focus will be to make sure our IT infrastructure is up to the demands of our global business. At the same time, you’ll get to work with the latest technology and learn from leaders who are creating the warehouse environments of the future.
Key job responsibilities
Support end-user equipment and your building’s IT infrastructure
Help with key network projects, like the IT setup of new Amazon buildings
Suggest new processes that improve the way Amazon uses IT in its operational sites
Train and mentor IT technicians
A day in the life
You’ll be based on site and will travel to other operational sites in your country, and potentially internationally, several times a month. As an IT Support Engineer, you’ll work with remote and on-site colleagues to support them with any issues. You’ll use your expertise to make sure our platforms are working at their best, often implementing projects to maintain or improve our IT infrastructure. In some cases, you may also help design the infrastructure for new buildings and make sure everything is working for the site launch.
No two days are the same at Amazon, which makes this an exciting place to work. You can expect to troubleshoot disruptive IT incidents one day and come up with new processes that make our IT systems better the next. You’ll also spend time training and mentoring your colleagues, giving you the opportunity to see your team develop and your career grow.
Within the Ops Tech IT (OTS) team, we offer constant tech support to Amazon’s global operations. Maintaining, upgrading and protecting the IT infrastructure and end-user devices of one of the world’s largest businesses requires diverse skills. Some of the team are engineers who help implement solutions and create new ones, whilst other people take management roles, providing leadership to our tech support colleagues so they can better help our end-users.
Amazon’s OTS team work hard to balance performance and sustainability in all new solutions. Lots of our people are based on site. Our team operates around the clock, making sure we can offer support or carry out important maintenance with minimal business interruption.
Basic Qualifications
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.
Company - Amazon UK Services Ltd. - A10
Job ID: A2798921
IT systems that work effectively keep Amazon’s operations running at full speed. Our IT Support Engineers work behind the scenes to troubleshoot any issues and improve our systems, so that we can operate at our best. Your focus will be to make sure our IT infrastructure is up to the demands of our global business. At the same time, you’ll get to work with the latest technology and learn from leaders who are creating the warehouse environments of the future.
Key job responsibilities
Support end-user equipment and your building’s IT infrastructure
Help with key network projects, like the IT setup of new Amazon buildings
Suggest new processes that improve the way Amazon uses IT in its operational sites
Train and mentor IT technicians
A day in the life
You’ll be based on site and will travel to other operational sites in your country, and potentially internationally, several times a month. As an IT Support Engineer, you’ll work with remote and on-site colleagues to support them with any issues. You’ll use your expertise to make sure our platforms are working at their best, often implementing projects to maintain or improve our IT infrastructure. In some cases, you may also help design the infrastructure for new buildings and make sure everything is working for the site launch.
No two days are the same at Amazon, which makes this an exciting place to work. You can expect to troubleshoot disruptive IT incidents one day and come up with new processes that make our IT systems better the next. You’ll also spend time training and mentoring your colleagues, giving you the opportunity to see your team develop and your career grow.
Within the Ops Tech IT (OTS) team, we offer constant tech support to Amazon’s global operations. Maintaining, upgrading and protecting the IT infrastructure and end-user devices of one of the world’s largest businesses requires diverse skills. Some of the team are engineers who help implement solutions and create new ones, whilst other people take management roles, providing leadership to our tech support colleagues so they can better help our end-users.
Amazon’s OTS team work hard to balance performance and sustainability in all new solutions. Lots of our people are based on site. Our team operates around the clock, making sure we can offer support or carry out important maintenance with minimal business interruption.
Basic Qualifications
- Degree in Computer Science
- Experience as an Administrator of heterogeneous networks, Microsoft Windows and Linux
- Experience with networking infrastructure, system integration and working with third part vendors
- A valid UK driving licence
- Proficiency in written and verbal English
- Additional industry certifications such as ITIL, Cisco (CCNA, CCNP), Microsoft (MCP, MCSE) or Linux (LPIC-1, LPIC-2)
- Experience in diagnostic and problem solving responsibilities
- Experience in fast-paced, customer focused environment
- Experience of working with common network and internet protocols such as network management protocols, network communication protocols and network security protocols
- Experience in IT Asset Management and purchasing or WLAN
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.
Company - Amazon UK Services Ltd. - A10
Job ID: A2798921
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Cluster Team Manager - Supported Living - Welcome Bonus of £1000!
Aspirations Care Ltd,
Hinckley
5 days ago
Job Title Cluster Team Manager - Hinckley - Welcome Bonus of £1000!Hours of Work 37.5 hours per weekHourly Rate £30,000 to £32,000 per annum (Dependent on experience)Reporting to Area Registered ManagerLocation HinckleyWe are looking to recruit two service managers to support in managing our services in HinckleyThe post is for a team manager on a salary of £28-32k, ideally a...
SR - HGV 2 Drivers
QS Recruitment,
Hinckley
£13
-
£27
per hour
1 week ago
EARN UP TO £900 A WEEK! HGV 2 DRIVERS (CAT C) - IMMEDIATE START - HINCKLEY.Your Daily Duties Will IncludeLoading and unloading the vehicle in designated areasCollecting and delivering itemsLoading and emptying OPD lockersExchanging dust control mats as indicated in the documentationCompleting all necessary paperworkEstablishing and maintaining good customer relationsAssisting the transport manager in covering routes for any absent drivers.We...
Housekeeper
Aspris,
Hinckley
3 weeks ago
Sketchley Hall School are recruiting for a Housekeeper to join our support team, part of our friendly, caring and supportive whole school team! We are looking for passionate people to make sure our site is safe and comfortable, whilst covering all aspects of housekeeping. You will be responsible for maintaining high standards of cleanliness throughout the school and will have...
