IT Support 1st/2nd Line

TechNET IT Recruitment Ltd


Date: 8 hours ago
City: Rayleigh
Contract type: Full time


On behalf of a market-leading SME located in Essex, I am looking for an experienced IT Technician to support organisational expansion plans with 1st/2nd Line IT Support.

On-Site Monday-Friday

Inside IR35

4 month contract with the opportunity to move to Permanent

Reporting into the Head of Operations, you will be responsible for:

  • Resolve all issues as a first point of contact where possible (software and hardware).
  • Lead the planning, execution, and delivery of technical projects, ensuring adherence to project goals, timelines, and resource allocation.
  • Work collaboratively with stakeholders to analyse project requirements.
  • Complex technical challenges and issues encountered during project development, providing solutions to keep the project within scope.
  • Management of Exchange Online, inclusive of troubleshooting issues.
  • Management of devices using Microsoft InTune or other MDM solutions to enforce security policies and control access to corporate resources
  • Troubleshooting and resolve technical issues related to Microsoft 365 services, hardware, software, and network problems
  • Identify and assess cyber-security risks, vulnerabilities, and threats, and create risk mitigation strategies.
  • Manage User Access Control

Skills/Experience Required

  • Proven commercial experience with 1st/2nd Line IT Support
  • A particular strength with O365 suite (SharePoint, Power BI, etc) and a willingness to progress in this area, is essential.
  • A working knowledge of InTune would be highly beneficial
  • A self-starter with ambitions for career progression.

​​​​​​​Please apply online with your CV.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Development and Play Advisor

Essex Partnership University NHS Foundation Trust, Rayleigh
1 week ago
Job OverviewPREVIOUS APPLICANTS NEED NOT APPLYJob SummaryTo be a member of the Development and Play Team , working under the direction of the Specialist Health Visitor for Children with Additional Needs.Key ResponsibilitiesTo work as a member of the Jigsaws Development and Play Team across Children’s Services in South East Essex (Southend, Rochford, Rayleigh, Castle Point).To work with children experiencing developmental...