IT Disaster Recovery Analyst

Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Join our team as a specialist in the IT Continuity team, where you will play a crucial role in ensuring the resilience and recoverability of our business applications and systems. As one of the largest reinsurance brokerages in the world, our business relies on the uninterrupted service we provide to our clients. You will be responsible for promoting continuity best practices throughout the application/system lifecycle, collaborating closely with colleagues across various departments to minimize disruptions and ensure the seamless operation of our technology infrastructure. This is an exciting opportunity to shape the future of continuity services within our organisation and enhance your expertise by tackling new technology models and complex challenges. Join us and make a significant impact on our business.

How You'll Make An Impact

• Develop and maintain comprehensive Disaster Recovery plans for business and IT systems.
• Create and manage Disaster Recovery Test Runbook plans for specific IT system tests.
• Oversee and maintain the annual Disaster Recovery Testing Schedule.
• Manage Corporate DR Planning tools such as DRAIP, JIRA, and shared documents.
• Coordinate and execute physical testing of Disaster Recovery Plans, including creating test runbooks, scheduling tests with stakeholders, obtaining IT Change Control approvals, and arranging test resources.
• Ensure effective communication with business and IT users before and during DR tests.
• Coordinate resources during DR tests and collect test results and evidence.
• Generate and store DR Test Reports to document completion of DR tests.
• Conduct DR test re-runs if necessary and track and report post-test actions until resolution.
• Ensure DR tests are conducted safely and securely, without impacting production systems.
• Develop and maintain site/location/platform/scenario-specific IT Disaster Recovery plans.
• Provide DR Statistics for management reporting purposes.
• Support business and IT projects with DR design, process information, and pre-go live actions.
• Escalate identified gaps in the DR environment to the DR Manager, and act as a deputy for the Disaster Recovery Manager when required.
• Ensure junior members of the IT Continuity team are competent and effectively utilised.
• Follow internal policies and procedures in accordance with applicable laws, regulations, and Gallagher's shared values.
• Perform ad hoc tasks as requested by management.
  
  

About You

• Bring your experience of working with BC/DR environments to contribute to our team
• BCI/DRII membership would be beneficial, but not essential
• Utilising BC/DR industry best practices to impact our BC/DR deliveries
• Working towards set deadlines and tackle challenges with initiative.
• Strong interpersonal skills, including listening, verbal and written communication, to effectively collaborate with colleagues.
• Demonstrate strong organisational skills and a proactive approach to your work.
• Thrive under pressure and adapt to the challenges of a changing environment.
• Exhibit a high level of professionalism, trust, and integrity in all your interactions.
• Pay close attention to detail and maintain accuracy in your work.
• Be willing to travel across the UK and potentially internationally.
• Eligibility to work in the UK.
  
  

Compensation And Benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance
  
  

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…
  
  

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [email protected] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.