IT Business & Technology Partner

Based in Leatherhead (Please check commute before applying)

Job Purpose

At Hyundai and Genesis UK, our digital ecosystem is the powertrain for everything we do. From empowering our employees with cutting-edge tools, to supporting retail outlets, training centres, and our Tilbury port office, the commercial success of our business hinges on the seamless operation of our software and hardware infrastructure.

The IT Business & Technology Partner (with SAP Expertise) is a newly established role within the Digital Transformation and Infrastructure (DTI) department. You will be responsible for managing the successful implementation, development, and optimisation of various IT systems across the business. This role will also lead the delivery of internal SAP training and support programmes and ensure that users are confident and competent in system usage. You will be comfortable translating technical concepts into commercial objectives and have a strong sense of adapting the wider business needs to the platforms and applications being developed across the business.

We want you to

• Act as a key liaison between business functions and DTI team, focusing on SAP systems and broader enterprise technology enablement
• Support the Digital Transformation Project Managers and Infrastructure team by contributing functional insight, validating requirements, and facilitating business engagement—without direct responsibility for project management Provide hands-on SAP expertise, helping translate business needs into system improvements or enhancements, especially within modules such as SD, MM, FI/CO
• Assist in gathering, reviewing, and refining business requirements for SAP and other enterprise tools, ensuring alignment with business goals and IT standards
• Contribute to system change initiatives by supporting testing, issue resolution, documentation, and user acceptance processes
• Help coordinate user training and onboarding, especially for SAP-related rollouts, promoting digital adoption across departments
• Support data governance and IT compliance efforts, including adherence to GDPR and internal security standards
• Serve as a trusted partner to both technical teams and business units, enhancing mutual understanding and enabling more effective collaboration.

• You bring hands-on experience with SAP, ideally across multiple modules (e.g. SD, MM, FI/CO), and understand how ERP systems enable real-world business processes
• You’ve worked in a role such as business analyst, SAP key user, functional support, or IT/business coordinator with the ability to translate between technical and non-technical stakeholders
• You are confident communicating with various levels of the business and IT teams, and thrive in a cross-functional support environment
• You understand how IT infrastructure, enterprise applications, and cloud-based platforms (e.g. Microsoft 365) interconnect to serve business needs
• You are comfortable supporting change activities such as training, stakeholder communication, and user feedback collection
• You take initiative, solve problems, and enjoy enabling others to get the most out of digital tools—even if you're not the one leading the delivery
• You are detail-oriented, organised, and able to work independently while keeping a strong team focus.

• A degree in Information Technology, Business Systems, or a related field
• SAP certification or significant on-the-job SAP experience
• Familiarity with IT governance and service management frameworks (e.g. ITIL) is desirable
• Working week – Monday to Friday core business hours
• Out of hours support cover may be required occasionally to support the needs of the business
• Occasional unsocial hours when implementing solutions

• Competitive Salary & Benefits Package
• Company Car
• Hybrid Working (3 days office/2 days home)
• Private Medical Insurance
• Office Lunch Allowance
• 25 Days Holidays plus Bank holidays with option to buy/sell
• Group Income Protection
• Life Assurance
• Pension 6% Matched
• Free Parking
• Access to Hyundai & Genesis Sponsored events