IT Asset Manager

Duties/Responsibilities

Location: Surbiton/Eastleigh - Hybrid

Salary: £40,000

Working hours: Monday to Friday - 9:00 am to 17:00 pm (37.5 hour week)

Contract Type: Permanent, Full Time

Benefits: 25 Days Holiday + BH, Flex Benefits (EMCOR UK discount scheme), Company Pension, Company Sick Pay, Extensive Learning & Development opportunities, Medicash and Employee Assistance Programme (EAP).

About EMCOR UK

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

Job Purpose

An IT Asset Manager who is responsible for overseeing and managing EMCOR UK's entire IT asset lifecycle, including hardware and software, by tracking their procurement, deployment, usage, maintenance, and disposal, ensuring optimal utilisation, cost efficiency, and compliance with relevant policies and licenses throughout their lifespan; key duties include maintaining asset inventory, managing software licenses, optimising technology spend and reporting on asset health and usage to key stakeholders.

Asset Inventory Management

• Accountable for working with Senior IT Managers to produce and adhere to an ITAM roadmap and standard.
• Accurately track all IT assets (hardware and software) through their lifecycle using dedicated asset management tools.
• Maintain detailed asset information such as serial numbers, purchase dates, warranty details, and end-of-life dates.
• Regularly updating asset records with changes like transfers, upgrades, and disposals.
• Accountable for processing service requests through the ServiceNow ITSM toolset.
  
  

Procurement And Deployment

• Collaborating with procurement teams and vendors to source new IT assets, ensuring compliance with budget and Information Security controls.
• Managing asset deployment processes, including installation, configuration, and user provisioning.
• Accountable for ensuring maintenance and support contact renewals are appropriate, ensuring compliance with EMCOR UK standards, while achieving a cost effective solution.
  
  

Software License Management

• Tracking software licenses and ensuring compliance with vendor agreements.
• Monitoring software usage to identify potential licensing issues and cost optimization opportunities.
• Oversight for reviewing asset terms and conditions with MSA & EULA.
  
  

Asset Lifecycle Management

• Implementing strategies for asset refresh cycles, including planning for upgrades and replacements.
• Managing asset disposal procedures, including data sanitization and responsible recycling.
  
  

Reporting And Analysis

• Generating reports on asset utilization, cost trends, and compliance status for senior management.
• Responsible for identifying and implementing new tracking, trending and reporting processes.
  
  

Compliance And Risk Management

• Responsible for reviewing and updating asset policy and procedure when required.
• Responsible for Identifying and performing ITAM key controls. Documenting policy and procedure and ensure processes are in adherence to governance framework.
• Proactively identifying and mitigating potential risks associated with IT assets.
  
  

Working Relationships

• Responsible for participating in manage service reviews with suppliers to ensure service levels are adhered to where applicable
• Accountable for building and maintaining constructive working relationships with Procurement, Service Desk, Application Owners, End Users and Vendors.
• Direct reports – 0
• Financial responsibility – None
• Extensive Management of multiple 3rd party providers
  
  

Person Specification

Who You'll Be

• Proven experience in Hardware and Software Asset Management for at least 3 years
• Expertise in IT asset management tools and methodologies
• Excellent data analysis and reporting skills
• Proficiency in Microsoft Office Suite
• Strong communication and collaboration skills to work with different teams
• Ability to manage projects and meet deadlines
• Experience of using ServiceNow to manage both HAM and SAM
• Able to identify and deliver continuous improvements in ITAM to improve maturity
• Confident with licences metrics for Tier 1 vendors such as Microsoft, Adobe, VMWare, Palo Alto etc
• Experienced in understanding software contracts and terms
• Work with other technical teams and stakeholders to provide end to end ITAM capabilities
• Experience with regulatory compliance issues as they apply to Infrastructure and the wider Technology Department
  
  

At EMCOR UK, we embrace and celebrate diversity in all its forms.

We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.

We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.

Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.

Join us in building a better world at work.

Benefits

• 25 Days holidays + Bank holidays
• Holiday Buy Scheme - up to 5 days a year
• Industry leading Maternity & Paternity Policies
• Refer a Friend scheme – worth £500 per referral
• GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
• Extensive Learning & Development opportunities, including opportunities for progression.
• Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
• Bike To Work Scheme
• Paid volunteering and charity days
• Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
• Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.