Institute Administrator

The Institute of Care Excellence provides support for staff, students and learners at NUH and externally through workforce developments, recruitment, research, innovation, education and continuing professional development. This key administration role will work across the institute’s portfolios to support our work to recruit, value, develop and retain the largest staff group at NUH – our 5,500 Nurses and midwives, as well as the wider care staff.

No two days will be the same in this wide-ranging role, as you help to ensure the smooth delivery of educational and research programmes, You will have good organisational skills and be an excellent communicator, able to prioritise effectively and manage a diverse and interesting workload.

The post holder will be based at the City Hospital Campus but will be expected, when required, to work across all NUH sites and external venues in order to deliver the service.

• Take responsibility for the administration of a portfolio of Institute related programmes, training courses, development days and recruitment events, by working closely with the Institute team leads. .
• Liaise with internal and external stakeholders to ensure all booking requirements are fulfilled in a timely fashion.
• Book, plan and facilitate key meetings that are linked within the portfolios & events you are working in. Take notes/actions at all meetings and ensure agenda, notes and any other documentation are distributed to all that attend in a timely manner.
• Act as Admin Lead for the portfolios and events you are allocated to support.
• Use initiative and problem solving skills to resolve any issues that may arise on the day of an event, knowing when and how to escalate issues as necessary.
• Subject to requirement, ensure all databases/ spreadsheets/ publications are kept up to date and accurate, in line with the current SOP for the portfolios you are admin lead for.
• Work with the admin team to ensure messages to the Institute Mailbox are responded to in a timely manner or cascaded to the relevant Faculty member to answer, providing a high quality communication service.
• Set up and clearing of any training courses, development days and conference events including technical and equipment support where necessary.
  
  

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

For further details / informal visits contact: Name: Karen Bilsby Job title: Institute Office & Business Manager Email address: [email protected] Telephone number: 07812 278253