Installation and Maintenance Operative (JTI) - South

Role Overview

Location: Mobile, covering south London, Southampton Eastbourne and surrounding areas.

Salary: £32,000 + Performance bonus £3500, Van, Fuel Card & Tools.

Working Hours: 8am - 5pm on site (first and last hour of travel to be in own time)

Contract Type: Perm Full Time

About EMCOR UK

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

Role Overview

Reporting to a Regional Operations Supervisor, the Mobile Maintenance Operative is responsible for installation repair and maintenance of JTI Merchandising Equipment in retail locations to agreed timescales.

What You'll Do

• To ensure that planned and reactive maintenance can be completed in an efficient way in both time and travel as instructed by contract planner.
• To remove old and install new display equipment to agreed standards.
• To complete works within agreed customer SLAs
• To comply with all EMCOR rules and requirements regarding Health & Safety and common working practices.
• To liaise with Suppliers, Manufacturers or EMCOR office personnel in requesting guidance in the repair of specific equipment and/or the sourcing of spares and parts needed to complete assigned work.
• To manage a systematic stock and order system to ensure a suitable quantity of standard spares are always maintained on the vehicle and in the storage hub.
• To complete the required administration on the day-to-day activities of the role and be punctual on their returns to the deadlines specified.
• To be smart and presentable whilst carrying out their day-to-day working duties and wear company issued uniform whilst at work.
• Be prepared to cover for other contract maintenance field staff during their absence or when workloads dictate.
• Be prepared to do reasonable overtime as required by the Mobile Operations Supervisor depending on workload and JTI’s approval.
• Be prepared to undertake formal H&S and electrical training as required to meet contract deliverables and Health and Safety requirements.
• Be prepared to partake in on call rota should this become a contract deliverable.
• Other duties as directed by the Mobile Operations Supervisor as and when required .
  
  

Resource Responsibilities

• Installation, reactive and planned maintenance of JTI equipment to agreed SLAs
• Maintaining van and hub stock levels and ensuring stock holding matches inventory.
• Ensuring the storage hub is kept tidy and materials stored in a safe and orderly manner
• Keeping company vehicle clean and presentable, reporting any accidents or damage to the contract administration team without delay.
• To oversee / supervise temporary resources as and when employed to assist in manual handling activities.
  
  

About The Role

Who you'll be:

• Understanding and ability to learn, to repair replace and/or maintain equipment made from wood, plastics, metal and glass, which will also include minor electrical work.
• Be prepared to stay away from home on average 30 days per annum to meet needs of installation program.
• Be prepared to travel throughout the region to, between and from sites, approximate mileage 25,000 per annum.
• Good understanding of Health & Safety.
• Ability to learn how to analyse and repair basic electrical light and shutter motor / control faults.
• Good timekeeper with organisation and planning skills including local route planning and priority setting.
• Self-motivated and a good team player.
• The ability to make sound judgements and decisions in line with the company’s guidelines and objectives
• Interpersonal and communication skills, both oral and written, demonstrating the ability to convey specific details to relevant parties
• Ability to deliver good customer care.
• Be computer literate and competent in IT skills (Word, Excel etc).
• Experienced in using handheld data technology (tablets) in a working environment.
• Good Health and Safety understanding and compliance record
• Valid full UK driving licence.
• Must be trustworthy.
• Formal qualifications in a trade discipline required with experience in retail installations / refurbishments preferable.
  
  

Other Factors

• Vehicle, tools, PPE & Clothing supplied.
• I ncentive scheme based on performance.
• 40hrs per week permanent position with 1hr for lunch.
• Preauthorised overtime as and when required.
• T equipment, mobile phone and Sat Nav supplied.
• Working from home with storage depot supplied for materials.
• 25 days plus Bank Holidays leave per annum.
• UKPIA & First Aid Training provided.
• Be prepared to stay away from home for short periods of time as required by the Mobile
• Operations Supervisor or Contract Manager.
• Electrical qualifications would be beneficial but not essential.
  
  

EMCOR UK Benefits

Benefits:

• 25 Days holidays + Bank holidays
• Holiday Buy Scheme - up to 5 days a year
• Industry leading Maternity & Paternity Policies
• Refer a Friend scheme – worth £500 per referral
• GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
• Extensive Learning & Development opportunities, including opportunities for progression.
• Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
• Bike To Work Scheme
• Paid volunteering and charity days
• Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
• Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
  
  

At EMCOR UK, we embrace and celebrate diversity in all its forms.

We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.

We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.

Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.

Join us in building a better world at work.