Information Technology Support Engineer

Blue Telecoms


Date: 2 weeks ago
City: Neath
Contract type: Full time

Job Overview

We are seeking a dedicated and skilled Technical Support Engineer to join our dynamic team. The ideal candidate will possess a strong background in IT support and technical troubleshooting, with the ability to communicate effectively with both technical and non-technical users. This role is essential in ensuring the smooth operation of our systems and providing top-notch support to our clients.


Responsibilities

  • Provide outstanding support to our private and public sector clients.
  • Troubleshoot and resolve issues with our bespoke voice / web application.
  • Contribute where possible to the on-going development of our application and the growth of the company.


Experience

  • Proven experience in a technical support role or similar position, demonstrating strong problem-solving skills.
  • Familiarity with computer networking concepts and protocols is essential.
  • Strong understanding of various operating systems, particularly Mac OS and Linux.
  • Excellent communication skills, both verbal and written, with the ability to convey technical information clearly.
  • Knowledge of PHP and MySQL
  • Knowledge of Asterisk


If you are passionate about technology and enjoy helping others resolve their technical challenges, we encourage you to apply for this exciting opportunity.


£30,000 p/a

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