Information Officer
Northern
Date: 3 weeks ago
City: York
Contract type: Full time
BUSINESS FUNCTION: Programmes
GRADE: CS5
SALARY: £31,773
ROLE TYPE: Fixed Term Contract until March 2026
LOCATION: York - approximately 1-2 days per week in the office with the flexibility to work from home. There is a requirement to travel across the network as and when needed.
HOURS: 37
Love keeping things organised, accurate, and on time? You’ll be at the centre of our compliance operations - keeping our contract and stakeholder records accurate and making sure our data tells the right story. This is your chance to turn detail into impact in a role that keeps Northern running smoothly.
What you’ll be doing:
At Northern, we don’t just value our people - we go the extra mile to support them. Here’s a taste of what you can look forward to:
We’re more than just a train operator. We’re the heartbeat of the North - connecting communities, creating opportunities, and driving sustainable growth. With 2,500 trains running daily, we’re on a mission to improve rail travel and enhance the customer experience while protecting the environment.
Back in 1825, the first passenger train set off in the North of England, after which rail quickly spread across the globe - and this year, we’re celebrating 200 years of the modern railway. As we look back on the historic events that led us here, we also look towards the future as we move into the era of Great British Rail. Join us at this pivotal moment in rail history and play your part in our journey.
A place for everyone
The best journeys happen when everyone feels welcome on board.
At Northern, we don’t just move people from A to B - we’re building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if that’s something you need. We're also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, we’ll always offer an interview.
We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and medical assessment.
No matter your background, experience, or whether you call it a bap, barm, or cob… there’s a place for you here in the railway.
Please note that Northern reserves the right to close recruitment for this role before the published closing date, if high volumes of applications are received.
GRADE: CS5
SALARY: £31,773
ROLE TYPE: Fixed Term Contract until March 2026
LOCATION: York - approximately 1-2 days per week in the office with the flexibility to work from home. There is a requirement to travel across the network as and when needed.
HOURS: 37
Love keeping things organised, accurate, and on time? You’ll be at the centre of our compliance operations - keeping our contract and stakeholder records accurate and making sure our data tells the right story. This is your chance to turn detail into impact in a role that keeps Northern running smoothly.
What you’ll be doing:
- Manage and maintain our contract management system with accurate, up-to-date records.
- Gather, interpret, and submit monthly KPI and periodic reports to stakeholders.
- Provide admin support to the Senior Compliance Manager and Compliance Managers, including chasing actions and taking meeting minutes.
- Liaise with external stakeholders to handle data and information requests.
- Proven experience in an administrative, clerical, or coordination role.
- Strong Excel skills and confidence working with data.
- Excellent written communication and record keeping abilities.
- Ability to manage deadlines and work effectively under pressure.
- Confidence to engage with senior leaders and external stakeholders.
At Northern, we don’t just value our people - we go the extra mile to support them. Here’s a taste of what you can look forward to:
- Free Travel: Unlimited free travel for you, your partner, and your dependents on Northern services. Plus up to 75% discount on other networks in the UK and Europe.
- Generous Pension Scheme: We top up your contributions by 1.5 times.
- Enhanced Family Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave.
- Cycle to Work Scheme: Save up to 42% on a bike and spread the cost.
- Exclusive Discounts: From shopping to wellbeing, Northern Perks has you covered.
- Holiday Purchase Scheme: Buy up to 5 extra days of annual leave.
- Employee Assistance Programme: 24/7 support for family, lifestyle, and more.
- Training and Career Development: We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business you’re in.
- Recognition: We know how important it is to show how much we appreciate our people. That’s why we have our Northern Lights and Northern Sparks Awards, recognising and celebrating brilliance every day.
We’re more than just a train operator. We’re the heartbeat of the North - connecting communities, creating opportunities, and driving sustainable growth. With 2,500 trains running daily, we’re on a mission to improve rail travel and enhance the customer experience while protecting the environment.
Back in 1825, the first passenger train set off in the North of England, after which rail quickly spread across the globe - and this year, we’re celebrating 200 years of the modern railway. As we look back on the historic events that led us here, we also look towards the future as we move into the era of Great British Rail. Join us at this pivotal moment in rail history and play your part in our journey.
A place for everyone
The best journeys happen when everyone feels welcome on board.
At Northern, we don’t just move people from A to B - we’re building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if that’s something you need. We're also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, we’ll always offer an interview.
We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and medical assessment.
No matter your background, experience, or whether you call it a bap, barm, or cob… there’s a place for you here in the railway.
Please note that Northern reserves the right to close recruitment for this role before the published closing date, if high volumes of applications are received.
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