Independent Living Regional Manager – South Region

Your new role

We are currently looking for an experienced housing manager to join our team covering the East Hampshire area. The purpose of this key role is to operationally manage a local, specialist, independent living service providing housing and support for older people across a range of schemes in the area.

You will be managing a dispersed team of Independent Living Partners that ensure our customers’ wellbeing remains at the heart of everything we do - it’s our priority that our customers are supported throughout their tenancy and their homes remain safe and managed to the highest standard.

You will ensure that the team provides effective housing management and support to people with a wide range of needs that enables people to remain in their own home and lead as independent a life as possible. Remember, we don’t just want to do things the way they’ve always been done, we want do things even better!

As a forward-thinking Regional Manager you will have:

• A demonstrable practical knowledge of housing management including, for example, void management, lettings, Health & Safety (including fire safety), risk management and Anti-Social Behaviour. Preferably in a supported housing setting.
• Demonstrable knowledge of current housing legislation, statutory guidance and the enforcement options available.
• Have, or be willing to work towards, an Ofqual-recognised qualification in Housing Management (Chartered Institute of Housing Level 4 or equivalent).
• Knowledge and experience of managing, developing, inspiring and motivating a dispersed team, where individual team members are predominantly lone working.
• Evidence of delivering services to older and vulnerable people, where promoting and encouraging independence is essential.
• A full clean driving licence and/or ability to travel in a timely and efficient manner to visit other sites, customers and attend meetings, frequently located in areas not covered by public transport.

Effective time management skills and the ability to work effectively under pressure and constantly re-organise priorities are essential.

The successful candidate should have a strong understanding of housing related issues, housing management and have confidence in using IT.

Applicants must be prepared to travel and provide cover across the region when required and (by exception) across all Independent Living geography. Applicants need to live within a reasonable distance to the region and patch to be effective in the role.

The normal service hours for Independent Living is 8am to 4pm. Applicants must be prepared to work flexibly as required and at times when the main offices may be closed including evenings, bank holidays or weekends. If there is a critical and/or major out of hours emergency within the service, the post holder may be contacted to participate in a response. In addition, the post holder will participate in the manager out of hours on call rota.

The post will be subject to a DBS check.

If you feel you have the experience, skills and attitude, we want to hear from you.