Implementation / Software Trainer

It’s time to join the UK’s biggest independent drainage specialist

Due to company growth, Lanes Group are looking to appoint an IT Systems Trainer

to join our growing IT department. The ideal candidate will be responsible for designing, developing and delivering comprehensive training programs on the use of various IT tools and systems. This role involves assessing training needs, developing material, delivering training sessions, and monitoring progress. The IT Trainer will play a critical role in enhancing the technical skills of our employees, ensuring they can use IT resources effectively and contribute to our company's success.

About You

The ideal candidate will have strong knowledge of modern IT systems such as MS 365, MS Dynamics, and Works Management Systems. Applicants will have strong presentation and communication skills, with the ability to convey technical information in an easily understandable way. Applicants will have a good understanding of business process as well as excellent organisations and time management abilities.

Due to the nature of the role - Traveling to various sites is required.

Location: North East Regions - flexible to location.

Hours: Monday to Friday – 37.5 Hours per week.

Salary: £40 000.00 - £45 000.00 per annum

About The Role

Implementation / Software Trainer

Key Responsibilities

• Design and develop training materials and programs to meet specific training needs.
• Conduct training sessions, workshops, and one-on-one coaching on IT topics, including business applications, process, and IT security awareness.
• Keep up-to-date with the latest IT trends, tools, and technologies to ensure training materials are current and relevant.
• Evaluate the effectiveness of training programs and adjust them as needed to ensure they meet the learning objectives and company goals.
• Maintain records of training activities.
• Assist with the implementation of new systems or technologies by providing training and support to users.
• Provide feedback to the IT department on potential system improvements based on user experiences and training outcomes.
• Assess training needs through surveys, interviews with employees, or consultations with managers.
• To work with the service dept to analyse incoming tickets and identify training required
• Work with Learning & Development department to keep records up to date
• Create training calendar
  
  

The Benefits

• Company car / car allowance
• 24 days holiday + bank holidays
• Auto enrolment pension scheme;;
  
  

This position is open to Internal and External candidates. Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment.

The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers.

Lanes - https://www.lanesgroup.com/#our_group

Lanes I - https://lanes-infra.com/

SUS - https://sus.co.uk/

Clearflow -https://www.clearflowltd.com/

AQS - https://aqsenvironmentalsolutions.ie/

We are an equal opportunities employer and welcome applications from under-represented members of the community.

Strictly no agencies please

LAN