HR Shared Services Team Leader

Do you have experience working in a shared services HR team? Then read on! We are looking for an HR Shared Services Team Leader to manage the rollout of our new Recruitment ATS. You will also have good working experience with HR data and payroll.

About the Role

We are looking for a dedicated and proactive People Services Team Leader to join our HR team. This pivotal role will oversee key HR operations, including Payroll, Recruitment, Staff Benefits, Employee Lifecycle Management, and HR Data. You will lead and support a small team, ensuring the smooth delivery of people services while driving efficiency, compliance and process improvement.

As the deputy to the People Operations Manager, you will play a crucial role in supporting strategic HR initiatives and stepping in as needed to provide leadership across the department.

Key Responsibilities

Oversee the day-to-day operations of the People Services team, ensuring excellent service delivery across payroll, recruitment, benefits, employee lifecycle processes, and HR data management.

Lead, coach, and develop the team to enhance performance and maintain high standards.

Oversee the payroll process in partnership with third-party providers to ensure accurate and timely processing.

Lead the delivery of end-to-end recruitment processes, ensuring vacancies are filled efficiently and aligned with organisational needs.

Oversee employee lifecycle processes, from onboarding to offboarding, ensuring compliance with HR policies and employment legislation.

Support the Payroll, Systems and Benefits Officer who is the primary point of contact for the HRIS, ensuring data integrity, accurate reporting, and efficient system use.

Act as a deputy for the HR Manager, stepping in to provide leadership and support across all HR functions when required.

Collaborate with managers and department leads to address operational HR needs, providing tailored support and advice.

What We’re Looking For

Proven experience in a similar HR operations or shared services role.

CIPD Level 5 qualified (or equivalent experience).

Strong knowledge of payroll processes, recruitment, employee benefits, and HR data management.

Previous experience in leading or managing a team, with excellent coaching and mentoring skills.

Strong organisational and problem-solving skills, with the ability to manage multiple priorities.

Excellent communication and stakeholder management skills.

The autonomy to advise and guide as well as make decisions

Knowledge of UK employment law and HR best practices.

Experience with HR systems and a data-driven approach to decision-making.

Why Join Us?

A key leadership role with the opportunity to shape and improve HR operations.

A collaborative and supportive team culture.

Competitive salary and benefits package.

For the Job Description, Person Specification and to apply, please click this link:

https://theairambulanceservice.talosats-careers.com/job/666352