HR Operations Specialist (HRIS)

THE TEAM

At JSM Group, our people are at the heart of everything we do. As we continue to grow, our HR team is evolving to implement innovative HR solutions that enhance efficiency and improve the employee experience. We’re looking for an HR Operations Specialist (HRIS) to help streamline our HR processes, manage HR systems, and drive data-informed decision-making.

SCOPE OF ROLE

As an HR Operations Specialist (HRIS), you will be responsible for designing, configuring, and optimising HR information systems (HRIS) to improve operational efficiency. You will work closely with HR leadership, IT teams, and external vendors to ensure seamless HR operations, data integrity, and system performance.

HOW YOU`LL SUCCEED

Managing HR operational processes to ensure smooth service delivery
Designing and configuring HRIS solutions to enhance efficiency and user experience
Conducting needs assessments to align system enhancements with HR objectives
Developing and maintaining policies and procedures for HR operations and system use
Analysing HR data and workflows to identify process improvements
Providing training and support to HR staff and end-users on HRIS functionalities
Serving as the primary point of contact for HRIS-related inquiries and troubleshooting
Monitoring system performance and conducting audits to ensure data integrity and compliance
Supporting change management initiatives and system upgrades
Researching and recommending new technologies to improve HR processes

WHAT IT TAKES Bachelor’s degree in Human Resources, Information Technology, Business Administration, or a related field
Proven experience in HR operations with a strong focus on HRIS management
Analytical mindset with excellent problem-solving skills and attention to detail
Strong project management skills, with the ability to manage multiple priorities
Exceptional communication and collaboration skills, working across different teams
Proficiency in HRIS software (e.g., Team Tailor, HiBob)
Knowledge of HR best practices, policies, and employment laws

WHAT WE OFFER YOU

We truly value your work, time, and skills! In return, we will offer you a competitive salary and some additional benefits to support your professional growth, including:

• First sight of vacancies within JSM Group before advertising externally
• Top-of-the-range equipment and the freedom to use the right tools and techniques for the job
• Participation in mentoring and coaching programmes
• 28 days of holiday (excluding bank holidays)
• 2 paid volunteering days a year
• Hybrid working pattern
• Continuous training and development, in both technical and business skills
• Regular internal networking opportunities

Experience with data analytics tools or reporting software
Familiarity with change management methodologies

Equal Opportunity Statement
JSM Group Services Ltd. is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, and to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behaviour and our business requirements. JSM Group operates a zero-tolerance policy to any form of discrimination, abuse or harassment.