Hospitality Service Manager – Housekeeping
LGH Hotels Management Ltd
Date: 3 weeks ago
City: Kingston upon Hull
Contract type: Full time
Hull Humber View Hotel, Signature Collection By Best Western
The Opportunity
Hospitality is in our blood, it’s what we excel at, and we are passionate about delivering fabulous guest experiences
Housekeeping and cleanliness in our hotels are pivotal, as it provides our guests with a clean, tidy, and safe environment and gives out guests the WOW factor. YOU as one of our housekeeping managers, will set the bar in housekeeping management
YOUR department plays an important part in the success of our hotels, YOU will lead, assist, and inspire your dedicated team of housekeepers in making sure all the hotel’s rooms, public areas, conference rooms, lounges, and bars are of a high standard of cleanliness.
This role will be about developing your team to continue delivering exceptional standards at the hotel. Identifying areas to improve and providing in-the-moment feedback, creating a passionate and motivating culture within the team.
Benefits
With dramatic views over the Humber estuary and iconic bridge, and just a short 10-minute drive from Hull city centre, you’ll find the award-winning Hull Humber View Hotel, part of the Signature Collection By Best Western.
Set within 17 acres of beautiful grounds, the hotel offers 95 bedrooms, including family suites. It serves as a stunning wedding venue for up to 400 guests and features five meeting rooms with a capacity for up to 400 delegates, along with a fully equipped fitness suite.
For a truly grand entrance, the hotel even has its own helipad for helicopter access.
About Us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
The Opportunity
Hospitality is in our blood, it’s what we excel at, and we are passionate about delivering fabulous guest experiences
Housekeeping and cleanliness in our hotels are pivotal, as it provides our guests with a clean, tidy, and safe environment and gives out guests the WOW factor. YOU as one of our housekeeping managers, will set the bar in housekeeping management
YOUR department plays an important part in the success of our hotels, YOU will lead, assist, and inspire your dedicated team of housekeepers in making sure all the hotel’s rooms, public areas, conference rooms, lounges, and bars are of a high standard of cleanliness.
This role will be about developing your team to continue delivering exceptional standards at the hotel. Identifying areas to improve and providing in-the-moment feedback, creating a passionate and motivating culture within the team.
Benefits
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
- YOU will have a proven track record in leading a successful housekeeping department within a busy hotel environment
- YOU will be passionate about cleanliness and delivering exceptional levels of service
- Ability to produce and analyse reports to drive the performance of the department
- Highly motivated and proactive; acting with professionalism and positivity in all interactions
- Problem-solving skills and attention to detail
- Ability to develop and deliver effective training to maintain consistent service standards
With dramatic views over the Humber estuary and iconic bridge, and just a short 10-minute drive from Hull city centre, you’ll find the award-winning Hull Humber View Hotel, part of the Signature Collection By Best Western.
Set within 17 acres of beautiful grounds, the hotel offers 95 bedrooms, including family suites. It serves as a stunning wedding venue for up to 400 guests and features five meeting rooms with a capacity for up to 400 delegates, along with a fully equipped fitness suite.
For a truly grand entrance, the hotel even has its own helipad for helicopter access.
About Us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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