Homeless Support Worker

Four days on / Four days off including weekends and bank holidays

Early shift 08:00 - 16:30 x 4

Late shift 13:30 - 22:00 x 4

You will be working as part of a team to provide support to our young people leaving care, love helping others and enjoy supporting young people to achieve their goals and become independent.

Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.

Main Responsibilities

• You will have your own caseload of young people to manage and will work with them on a one to one basis
• You will identify their needs by listening to them and put together a support plan which is equally achievable and realistic for them
• You will encourage their involvement in personal progression in the form of education, training, employment activity or volunteering
• You will help them improve their practical skills in areas such as budgeting, shopping, cooking and housework
• You will work with external partners (such as colleges) to maximise the opportunities available to clients so that they can resettle in the community
• You will be extremely conscientious in areas such as safeguarding and lone working
• You will help clients to access the benefits they are entitled to claim
• Help to maintain a welcoming, safe environment, identifying and minimising all potential risks to all our young people, visitors to the service and the building
• You will manage young people and visitors in the immediate external areas and any associated safety issues
• Ensure our young people are kept safe, working within our organisational and the local authorities safeguarding procedures
• Maintain young people’s support records to our organisational standards
• Complete Health & Safety checks and ensure information is recorded accurately on internal systems in accordance with Health and Safety regulations
• Follow our organisational policies and procedures
• Attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern
• Work flexibly across all areas of operation where required and prior notice given
• Any other reasonable task as requested by a member of staff
  
  

Essential Criteria For Role

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.

• Clear verbal and written English
• Good IT and keyboard skills
• Polite, assertive manner, ability to self -motivate
• Passion for working in a client/customer facing role
• Knowledge of the benefits system and tenancy legislation
• Have an interest and genuine concern for homelessness and related issues
• Knowledge of voluntary and statutory agencies
  
  

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.

In order to make an application, simply read through the following job description and make sure to attach relevant documents.

We were formed in April 2001 through the merger of the Society of St Dismas (founded in 1962) and St Petroc Housing association (founded in 1972). Both organisations shared a passion for housing and supporting vulnerable single people.

Our vision today is to give people who are homeless, vulnerable or in need of support, the opportunity to build a brighter future.

We have services in Berkshire, Hampshire, Portsmouth, Southampton and Sussex.

We support 16-65 year olds. Our services include outreach to rough sleepers, supported accommodation (direct access hostels, move-on accommodation, and resettlement flats), day centres, community support, housing first and landlord support services.