HGV Service Supervisor

HGV Service Supervisor - Ashford, Kent

Do you want to progress your career?

Are you ready to take on some more responsibility?

We’re looking for a Technician to lead a shift team, manage workflow, and ensure high‑quality results under tight deadlines.

Key responsibilities include: -

• Work Allocation: Assign tasks to the most suitable Technician based on skills, experience, and availability.
• Team Oversight: Monitor progress, reallocate duties when necessary, and ensure jobs are completed on time and to a high standard.
• Customer & Manager Liaison: Communicate updates clearly and professionally, both face-to-face and over the phone.
• Quality Control: Check and sign off completed work, ensuring compliance with company policies and quality systems.
• Administration: Complete all relevant paperwork and job cards accurately.
• Workshop Supervision: Oversee staff performance, monitor timekeeping and productivity, authorise overtime, and identify training needs.
• Technical Support: Provide guidance and expertise to both workshop staff and external customers.
• Technical Expertise: Carry out service, repair, road testing, and fault diagnosis of vehicles.
  
  

Essential Qualities include:-

• Ability to delegate, motivate, and drive results
• Outstanding interpersonal and communication abilities
• Excellent organisational skills with the ability to plan and prioritise effectively
• Confident, professional manner with solid business awareness
• Strong ability to liaise with staff, Directors, and customers at all levels
• PC literate and comfortable with digital systems
  
  

Perfect for someone with technical expertise and leadership ambition.

Please note successful candidates will be required to possess their own tools.

APPLY ONLINE BELOW OR CALL 01233 224020 FOR AN APPLICATION FORM

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