Head Of Revenue

Role title: Head of Revenue

Reporting to: Commercial Director

Direct Reports: Senior Revenue Analysts, Central Revenue Team

Location: Remote working

Key stakeholders: Distribution Manager, Revenue Team, Hotel GMs, Sales Team

The Company

Village Hotels is a UK-based hotel brand with 33 sites, uniquely offering mid-market hotel, fitness club, food and beverages options inc. a Starbucks coffee retail unit under one roof. Its unique concept makes it very successful, most of the time number 1 in terms of revenue in its markets / segments, and currently growing with an active pipeline to open more hotels.

Purpose of the Role

Reporting to the Commercial Director the Head of Revenue is responsible for the brand revenue and pricing strategy and framework in order to maximise the total profit delivery in the relevant revenue streams.

The Head of Revenue is responsible for having all the revenue management processes in place across all areas of each hotel and central team supporting the training and development of the central revenue team. They will cultivate a total revenue culture within the team and company through the establishment of process, training, structure and constant measurement / refinement.

The Head of Revenue is expected to harbour strong commercial relationships with the Commercial Leadership Team and Hotel General Managers ultimately responsible for helping the hotels to reach, and exceed their budgets and exceed market share.

Some Key Accountabilities

• Revenue team performance on a day-to-day basis vs agreed targets
• Revenue team operational standards and the ways of working that all the team adhere to in order to create a consistent structure with hotel teams.
• Revenue team annual KPIs and benchmarking
• Continually evolve pricing strategies and tactics to keep the business moving forward
• Identify shortfalls and propose action to mitigate
• Analyse data intakes to spot new trends, new opportunities / risks, and take relevant actions and identify these to the Commercial Leadership Team when deviating from expectations
• Carrying out accurate room forecasting and ensure the wider business and individual hotels are aware of expected performance
• Continual monitoring of competitiveness v market
• Carry out specific or projects as required
  
  

Person specification

• Analytical, commercial acumen and data focused
• A strong leader of people
• Good influencing skills
• Able to take and monitor calculated risks to achieve results
• Communicates openly and clearly both orally and in writing and recognises the value of communication at different layers of the business.
• Team player with positive working attitude
• 5+ years in hotel based revenue management
• Strong system skills and willingness to evolve tech.
• Ability to travel when required
  
  

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits* such as…

• Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
• Friends and Family discounted stays from £49 including breakfast
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
• 30% discount on and off shift in our Village Hotel Starbucks stores
• Excellent training and development including our Rising Stars and Talent Academy programmes
• A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
• Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
• Financial wellbeing support and salary drawdown via Wagestream
• Access to our Employee Assistance Programme, offering support and counselling
• Flexible working hours
• A fun, supportive and inclusive work environment with regular team events
• Excellent Reward and Recognition Incentive schemes
• Anniversary rewards for key milestones of service
• Electric car salary sacrifice scheme
• Have your birthday off guaranteed
• Discounted Health Cash plan and Sick pay Insurance.
• A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
• Enhanced maternity and paternity benefits and pay
• Company Pension scheme
• Life Insurance
• T&C’s apply based on your contract