Head of Operations eHealth

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

An exciting opportunity has arisen for a senior leadership role of Head of IT Operations within the eHealth Directorate. This is a Board-wide role, reporting to the Director of Digital Services and working as a member of the eHealth Senior Management Team. This is an excellent opportunity to lead and deliver the Board’s Digital Strategy and day to day running of all infrastructure and operational services.

NHS Greater Glasgow and Clyde is the largest healthcare provider in Scotland, serving a population of approximately 1.3m, through the provision of a comprehensive range of Acute, Mental Health and Community Care services. The Board also provides cross-border and Regional services. You can learn more about the Health Board and services delivered via

The role offers a unique and rewarding career, working closely with health care professionals, you will be responsible for the overall IT, cyber security and compliance and Telecommunication services to NHSGGC including the delivery of the underpinning technical infrastructure and applications to support the health and corporate directorates across NHSGGC to agreed KPI’s and SLA’s. The Department has circa 260 staff working across acute sites (including the Beatson West of Scotland Cancer Centre) as well as eHealth IT and Telecommunications offices. The post involves working across all clinical specialties as well as with other NHS Scotland Boards and other key internal and external stakeholders.

Applicants must be able to demonstrate significant experience in the management of IT Operations, including skills in staff management & development, financial management plus experience of developing and implementing strategic change. Excellent leadership, interpersonal and communication skills are essential.

The Head of IT Operations role is crucial to driving service transformation, ensuring innovative technology solutions align with patient-centred care and operational excellence. By fostering a culture of inclusion, the post holder will champion diverse perspectives to enhance digital advancements and improve healthcare delivery across NHSGGC.

NHSGGC has an ambitious 2023-2028 Digital Strategy () and Operations are pivotal to supporting the delivery of transformational change. Services are continually evolving as technology develops and new pathways emerge therefore the post holder will need to be agile and dynamic in managing change while maintaining a patient centred focus.

You should be qualified to Degree level and possess relevant demonstrable management experience working at a senior level within the NHS.

If you meet the criteria for the role we would be delighted to hear from you. Should you have any questions or wish to take the opportunity to have an informal discussion in the first instance then please contact: - Director of Digital Services

Informal Contact: Denise Brown,

Please note: For shortlisted candidates, the selection process will include a pre-interview assessment process prior to a formal interview. Details of the pre-interview assessment will be communicated to shortlisted candidates.

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.

For application portal/log-in issues, please contact in the first instance.