Head of Operations

University Hospitals of North Midlands NHS Trust


Date: 5 days ago
City: Stoke-on-Trent
Contract type: Full time
Are you a dynamic, motivated, highly performing operational manager, with excellent communication and leadership skills? If so, you could be joining our Women’s, Children’s and Clinical Support Services Team as our second Head of Operations.

This fixed term post will be an essential role within our dynamic Divisional Management Team. The post holder will have a key portfolio working primarily with the Outpatients and Pharmacy teams, supporting operational performance and the transformation of our services whilst being committed to improving both patient and staff experience across the Division and wider Trust.

We are looking for an enthusiastic and engaging senior operational leader who has a passion for the fast-paced delivery of clinical divisional management, ensuring safe, timely & high-quality care for our patients.

The successful candidate will have the ability to influence change effectively and deliver an operational agenda in a demanding environment. First-hand experience in delivering and managing transformation and change would be a distinct advantage.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

Investing in the health and wellbeing of our staff is really important to us. We offer a range of options for our staff to help maintain a good work-life balance.

Interview and Stakeholder: 4th December 2025

For further details / informal visits contact: Name: Caroline Meredith Job title: Director of Operations – WCCSS Email address: [email protected] Telephone number: 01782 674974

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