Head of Investigations hub MMEA

About This Opportunity

We are hiring an experienced investigations counsel and manager in Ericsson’s Compliance Office & Investigations team to manage a team of investigators and lead investigations primarily within the Middle East & Africa. Corporate & Government Investigations (CGI) is responsible for the investigation of potential legal and compliance violations within Ericsson and is a critical support in ensuring the effectiveness and credibility of the Company’s ethics and compliance program, defending the Company’s commitment to integrity, building trust with stakeholders (including government authorities), and ultimately driving the Company’s sustainable success.

The holder of this exciting role leads investigations and manages a team of approximately 10 professionals located in the Middle East & Africa including lawyers, investigators and analysts. The position reports to the Chief Compliance Officer and Head of Investigations, who in turn reports to the Chief Legal Officer. The holder of this role collaborates with colleagues in CGI on the execution of investigations from allegation assessment through investigation and remediation.

The position is hybrid (remote and in office) with an “office first” approach of approximately 60% of the time in the office. The location can be in any city with an Ericsson office in Europe or the Middle East & Africa.

In this role, you will:

• Oversee the handling of internal investigations, including complex internal investigations, responses to investigations by government authorities, and cases relevant to the Audit & Compliance Committee
• Collaborates with colleagues on the intake and staffing of investigations, overseeing matters handled by your “hub” in the Middle East & Africa
• Conduct internal investigations of reported Code of Business Ethics violations in a forensically sound, robust, fair and timely manner, and in compliance with relevant laws (including employment laws and data privacy laws)
• Supervise investigators who lead, plan, execute and report on investigations according to a defined framework while also using judgment and making credibility determinations; gather and review evidence and conduct financial and other forensic reviews; and conduct witness interviews
• Supervise team members, including attorneys, paralegals, investigators, and/or other roles, including by setting expectations and holding people accountable, provide training and coaching as needed, resolve conflicts and build morale
• Support our engagement with government enforcement authorities and regulators regarding investigations and remediation
• Collaborate with internal investigations counsel and supervise external counsel on investigations; support litigation as needed
• Provide input on the need for and maintaining attorney client privilege; ensuring that investigations are conducted investigations under attorney-client privilege where applicable and using internal resources or external counsel
• Ensure the preservation and collection of relevant data and the timely review of data; manage the information flow in our internal case management system; collaborate with colleagues concerning collection of digital evidence and data privacy matters
• Draft clear written reports summarizing investigation findings, edit investigations reports by investigators, provide comments and feedback on reports drafted by outside counsel
• Inform relevant decision-makers of the status of investigation findings on a timely basis and present summaries of the investigation as needed
• Support remediation including personnel action and addressing process control gaps
• Assist in the development of investigations policies and processes and improvements to investigations tools
• Address resource needs and manage workload
• Manage hub activities within budget
• Act with integrity, objectivity and fairness
  
  

Required qualifications:

• Experience handling investigations or in related areas
• Bachelor’s or Master’s Degree
• Significant experience as a people manager and team leader
• Experience handling complex international investigations, such as Foreign Corrupt Practices Act and other anti-corruption issues, money laundering, anti-terrorist financing, export controls and sanctions, and anti-competition
• Experience in workplace investigations, including sexual harassment, conflict of interest and discrimination claims
• Fluency in English
• Strong communication, writing and presentation skills
• Strong problem-solving and analytical skills
• Strong interpersonal skills
• Demonstrated ability to independently handle and manage complex matters, as well as manage multiple matters at one time
• Demonstrated ability to think strategically with regard to scoping, handling and resolving investigations
• Demonstrated ability to act with urgency and operate in a fast-moving environment
• Flexibility in accommodating time zones
• Ability for occasional international travel
  
  

Preferred qualifications:

• A law degree is preferred
• Experience at an international technology or telecom company is a plus
• Foreign language fluency is a plus