Head of Application Services

Here in Technology our mission is simple – We deliver and maintain secure and stable IT services, drive innovation and deliver solutions that create new value for our business.

Dig a little deeper and you will find a living, breathing department, of highly talented individuals and teams, buzzing with energy, ideas and enthusiasm. Who are always interested in learning new, innovative and exciting ways for us to aid our business colleagues, and ultimately our customers experience.

Collectively, we provide a critical national infrastructure to millions of customers in our region, so the only question is why wouldn't you want to be part of that?

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

EVERYTHING YOU NEED TO KNOW

As our Head of Application Services, you will report into the Head of IT Operations and provide clear leadership and strategic direction for the Apps & platforms across the Severn Trent Water technology network. You will have 6 direct reports and overall responsibility for team of around 60. We’ll be looking for you to guide and grow an engaged, talented, high performing team who are capable of building and supporting critical applications across the business.

You’ll have a wide remit in this exciting and fast paced role, from having final sign off on decisions around risk management for Application services to sign-off of mitigation strategies and strategic alignment.

Other key accountabilities within the role include: -

• Responsible for fostering a collaborative environment with all stakeholders and interfacing teams to deliver to SLAs, budget, timelines and qualitative KPIs. Working with Suppliers and Service Providers to deliver a cost effective and efficient service.
• Responsible for multiple teams within a complex, heavily integrated Application landscape. Ensuring clear direction on software frameworks and coding standards.
• Create and develop motivated teams with the right capabilities and culture to succeed in delivering the Technology vision, strategy and roadmap, removing or mitigating single points of failure. Ensure teams are engaged and skilled, with appropriate planning for a changing landscape across the STW estate.
• Responsible for Resource planning of the IT Operational requirements for Software Applications, as well as new demand and change requirements. Working closely with Technology Business Planning and Architectural Lead and the Delivery Lead. Provision of resources to deliver Programmes of work, managing contractors where required.
• Responsible for Development standards across STW Technology, encompassing the full lifecycle from requirements gathering, innovation through design, product selection, procurement, implementation, support & maintenance.
  
  

What You’ll Bring To The Role

Of course, it’s important that we attract the right skill sets, and those with the right experience but we value character, positivity, and a caring attitude in equal weight.

We’ll be looking for you to be a proven IT Tech leader who has experience of delivery pipelines, incident management and being able to manage a wide and disparate set of stakeholders. We’ll look for you to have previously used Microsoft Apps and worked in an environment of a multiple apps with a matrix of solutions.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do.

We do more because we care.

What’s In It For You

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With That In Mind, Here Are Just Some Of Our Favourite's Perks That You’ll Get Being Part Of The Seven Trent Family

• 31 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to 20% of salary dependent on company performance)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our ‘Academy’
• Car allowance of £5,208 pa (pro-rata where appropriate)
• Private medical cover, life assurance, income protection and personal accident cover
• Electric vehicle scheme and retail offers
• Family friendly policies (including, a year off fully paid maternity and adoption leave)
• Two volunteering days per year
  
  

WHATS NEXT?

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.

And if this has sparked your curiosity, and you're wanting to find out even more, search on social media.