Handover Experience Partner

LSH Auto UK Limited


Date: 2 weeks ago
City: Stockport
Contract type: Full time
We are currently seeking a Handover Experience Partner to work within our flagship dealership in Stockport.

This is a full time position of 40 hours with a salary of £24,232 plus bonus.

Benefits

Colleague Referral Scheme (£500 - £1000)

  • A range of Mercedes Benz training and leadership programmes
  • Platinum Plus Rewards Scheme
  • Colleague Car Purchase Scheme
  • Eye care Vouchers
  • Life Assurance (4 x annual salary)
  • 31 days holiday (including bank holidays), rising to 38 days with length of service
  • Wellbeing Support
  • Company Pension
  • Full uniform and PPE provided

You Will Be

  • Responsible for delivering a great customer handover experience from point of sale to customer collection
  • Liaising with customers with progress reports
  • Ensuring all correct documentation is available for a seamless handover.
  • You will be an expert in designing the customer journey.
  • You will have:
  • Creative experience of delivering outstanding customer services.
  • A natural affinity for building relationships with new customers and visitors.
  • A great knowledge of the Mercedes Benz products to ensure that the customer has a full understanding of their vehicle and its systems.
  • You will make our customer experience the best that it can possibly be ensuring we have 100% customer satisfaction.

Are you interested in joining a fun loving, passionate, spirited team and you feel up to the challenge, we are looking for you APPLY TODAY!

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