Group Credit Controller

ASEL Group, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost.

We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.

ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.

Join us at Asel Group as our Credit controller and be an integral part of our continued growth and success. In this role, you will have a crucial role in managing our credit processes, ensuring timely payments and minimising bad debt risks. Your expertise in credit analysis and collections strategies will be invaluable in driving our financial performance and maintaining strong business relationships.

As a key member of our team, you will have the opportunity to implement credit policies, optimize collection processes, and contribute to the overall success of our finance department. If you are passionate about driving results, improving financial outcomes, and shaping the future of our organization, this position offers a rewarding opportunity for you.

Join us and be a part of our dynamic team at Asel Group, where your skills and dedication will make a real difference in our continued success.

Main Duties & Key Responsibilities

Take ownership and accountability for the Credit Control of a portfolio of accounts.

Collection of outstanding debts from a diverse customer base via telephone, email and video calls.

Build contacts and establish strong working relationships with customers.

Identify and log queries then work with cross functional team to resolution.

Provide first class customer service levels to both internal and external customers.

Provide cover for members of the Credit Control Team provide ledger cover for holidays and absences.

Working relationships

Reports to

Credit Collections manager

Additional Information

This is a full-time role, with standard hours being 8:00am - 5:00pm, but there may be occasional requirements to travel and work outside of these hours to assist with business’s needs.

This role will be based out of our office in Teams Valley, Gateshead - however hybrid working will be considered for the right candidate.

Essential

Knowledge, Skills and Experience

Well organised with strong attention to detail.

Excellent communication skills

Ability to work independently and within a team environment.

Previous experience within credit and collection’s role (2 years +)

Ability to use excel to a reasonable level.

Desirable

Financial awareness

Working knowledge of systems used internally - SAGE 200/TimeGate/CASH