General Manager - Horsham

Chartwells Independent


Date: 2 weeks ago
City: Horsham
Contract type: Full time
Benefits

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families


To organise and supervise the unit in accordance with and to the standards required by Compass Group UK & Ireland, the contract specification and statutory Regulations. To be responsible for the overall efficient and effective management of the unit under their control providing a quality service. Responsible for overseeing the preparation, cooking and service of food to agreed standards and specification. To ensure the efficient and economic use is made of all resources, including stock, team members and company assets.

Who You Are

Key responsibilities within this role will include;

  • Provide guidance and take a strategic approach to organising and managing the business through the team that report to you.
  • Previous Contract Catering Experience
  • Communicate, motivate and guide effectively your management team and catering staff on a daily basis. Set clear operational responsibilities for your management team and monitor their performance against their individual areas of responsibility.
  • To take overall responsibility for both food and health and safety procedures in the catering department.
  • Communicate regularly with the client as required.
  • Action plans are completed following customer satisfaction surveys.
  • Promote the unit and act as a Compass Group Advocate at all time.
  • Proven experience of managing internal and external stakeholders.
  • Ensure all client hospitality is delivered to the agreed standard and seek feedback on the food and service provided.
  • Identify any additional opportunities to enhance/develop the service we provide and discuss with line manager
  • Bring innovation and flair.
  • To operate to the agreed budget monitor trends and be able to identify corrective action if necessary.
  • Ensure all customer requirements are delivered in line with the expectation


About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1108/67704001/52743347/R/SU #Independent

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

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