General Manager

New Opening - The Prince of Wales, Barnet,

The Prince of Wales is a historic pub (first opening in 1876) in the centre of East Barnet village. As the village’s last remaining pub, Heartwood Inns has undertaken a multi-million pound refurbishment to ensure it remains at the heart of the local community for many years to come. Due to open in Spring 2025 we currently have an amazing opportunity for a very experienced General Manager to join our fantastic team to open this beautiful new site which will showcase a 40-cover bar, a 104-cover dining room, and a refurbished terrace, with a total of 84 covers for outside dining to the front and rear of the property.

Recently announced in the Sunday Time Top 100 Places to Work, Heartwood Collection is an award-winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities serving great fresh, seasonal food. Brasserie Blanc, the French brasserie business inspired by Raymond Blanc and Heartwood Inns is renowned for being a home-from-home.

Our strength is in our enduring community of like-minded individuals; warm and genuine to our core. Unforgettable moments are rooted in our commitment to seasonality, the curiosity of our people, and the pleasure of our guests.

General Manager - What we offer:

• Competitive salary plus service charge and quarterly bonus
• Private Healthcare with Bupa
• Employee Assistance Program with Hospitality Action
• 28 days of holiday
• Additional holiday - option to buy an extra 5 days holiday per year
• Enhanced Maternity & Paternity package
• Stepping Stones - Our industry-leading training and development platform which supports progression for those who want it.
• Coaching and Mentorship program to support your career progression
• Refer a Friend Bonus up to £1500
• Instant access to pay you have already earned through EarlyPay
• 50% off food at any Heartwood Inns or Brasserie Blanc
• 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
• 10% off company gift cards
• A thoughtful gift to celebrate your birthday
• Long Service Recognition Awards
• The Pantry – 100’s of retailers and experience discounts through Reward Gateway
• Cycle to Work Scheme

General Manager - The Ideal Candidate:

• Current experience of working in similar high-end gastro pub or restaurant
• Minimum of 2 years GM experience
• Will have a great presence and a vibrant personality
• Strong leadership and interpersonal skills
• Be a real team player who thrives on motivation and empowering your team
• Will have experience in running busy operations and overseeing large teams
• Ability to maintain high standards across all areas of the business
• It is essential that you are commercially and financially minded
• Proven experience in delivering business growth, budgets, staff retention

Our investment in your development.

The Heartwood Collection currently has over 40 locations, including Brasserie Blanc restaurants and our lovely Heartwood Inn pubs, many of which now feature beautiful boutique bedrooms. We are aiming to grow to 61 sites by 2027, which could add up to 500 bedrooms over the next four years.

We’re really excited about the amazing opportunities this growth will create, and we hope you are too! It’s a great chance for you to take the next step in your career and develop with us through our unique “Stepping Stones” training and development programme