General Assistant PT
LKQ Corporation
Date: 9 hours ago
City: Sunderland
Contract type: Part time

Job Overview
As a Retail Operative your role is vital to the ongoing success of the branch. Whether it be picking the right part first time in our Warehouse, serving our customers on our retail counter, or delivering parts to our customers directly the role of a General Assistant is a varied and exciting one. Through your role, you will work to ensure that the branch achieves high performance and operational standards which will ultimately ensure that we deliver our Customer Promise.
Working pattern - Friday 08:00 - 14:00 and Saturday 08:00 - 16:00, Sunday 10:00 - 16:00
What We Offer
We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy worklife balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.
Key Responsibilities
As a Retail Operative your role is vital to the ongoing success of the branch. Whether it be picking the right part first time in our Warehouse, serving our customers on our retail counter, or delivering parts to our customers directly the role of a General Assistant is a varied and exciting one. Through your role, you will work to ensure that the branch achieves high performance and operational standards which will ultimately ensure that we deliver our Customer Promise.
Working pattern - Friday 08:00 - 14:00 and Saturday 08:00 - 16:00, Sunday 10:00 - 16:00
What We Offer
We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy worklife balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.
Key Responsibilities
- Responsible for delivering a safety first culture with the customer at heart of everything.
- Working to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives.
- Ensuring the branch is operationally efficient, and correct controls and measures are in place to support a customer first experience
- Working as a member of the Fleet team with a customer first attitude
- Ensuring colleagues are focused to deliver a safety first culture at all times
- Improving returns, credits and warranty processes enhancing customer experience and creating frictionless processes when supporting the retail counter.
- Supporting the retail counter to ensure branch retail standards are best in class to establish customer experience excellence.
- Delivering a customer first service through the management of pick to manifest times and achieving all service level agreements.
- Supporting the branch with deliveries when required, ensuring it is set up for growth through best in class customer service and exceptional service level agreements SLAs .
- Ensuring a best in class service is delivered at all times to cement customer excellence.
- Great communication skills demonstrate the ability to develop customer relationships.
- Be able to Utilise technology to execute comprehensive fleet checks and delivering a zero accident mentality whilst delivering a safety first culture for all employees and members of the public.
- High levels of focus, energy and drive
- Good business acumen
- Always delivering best in class service to establish customer experience excellence
- Flexibility of day to day tasks to best support the branch.
- Pension
- 22 days annual leave
- Hapi benefits retail discount
- Staff discount
- Genuine career progression
- Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Sales Executive
Vertu Motors plc,
Sunderland
22 hours ago
Vertu Vauxhall Sunderland.We are looking for an experienced Sales Executive to join the team at Vertu Vauxhall Sunderland. This role offers a basic salary of £22,000 with the opportunity to earn significant commission that can deliver earnings well in excess of our on-target level of £45,000.In addition to delivering you great earnings potential we will also deliver you true work-life...

Production Manager (m/w/d)
TRADEBE,
Sunderland
1 day ago
Job DescriptionProduction Manager (m/w/d) – Chemical Industry (Top-Tier CoMAH Site)Location: SunderlandContract Type: Full-time, PermanentDo you thrive in high-performance manufacturing environments and have a passion for safety, leadership, and continuous improvement? We're looking for an experienced Production Manager (m/w/d) to lead a critical site within our top-tier CoMAH facility.This role is designed with a clear development pathway toward senior site management...

Kitchen Team Leader
Greene King,
Sunderland
1 week ago
As a Kitchen Team Leader, you’ll lead by example making sure the team have everything they need so service runs like clockwork! You’ll support your team by encouraging and helping them to work well together, ensuring every dish served is of the highest standards.Company DescriptionJoin us at Farmhouse Inns, where we’re big on quality as we are with our portions,...
