GBS Senior Manager - Captive Enablement

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

About The Role

The Project Integrator will serve as a critical bridge between internal teams, external markets, and key stakeholders. This role is responsible for aligning cross-functional initiatives, ensuring consistent messaging, and driving seamless integration of projects across regions and business units. The ideal candidate is a strategic communicator, skilled at stakeholder management, and capable of translating complex initiatives into clear, market-ready execution

Your responsibilities

Stakeholder Management

• Act as the primary liaison between internal leadership, project teams, and external markets.
• Build strong, trust-based relationships with stakeholders at all levels to ensure alignment and engagement.
• Facilitate communication and manage expectations to drive project success.
  

Integration & Execution

• Coordinate and align multiple projects to ensure consistency across markets, functions, and geographies.
• Anticipate interdependencies, risks, and impacts to guarantee smooth integration.
• Provide structured updates, reports, and dashboards to keep stakeholders informed.
  

Messaging & Experience Consistency

• Ensure that project communications and deliverables are consistent with the organization’s strategic objectives and brand voice.
• Collaborate with marketing, communications, and business units to harmonize messages and experiences across touchpoints.
• Translate technical or operational details into clear, business-relevant messaging.
  

Market Engagement

• Serve as a trusted point of contact for market leaders, ensuring their needs are understood and addressed.
• Capture market insights and feedback, feeding them into project design and execution.
• Ensure that the customer and market experience remains consistent during and after transitions.
  

The experience we're looking for

Essential:

• Bachelor’s degree in Operations, HR, Business Administration or equivalent.
• Minimum 7 years of experience in business operations.
• Proven experience in project integration, program management, or stakeholder engagement.
• Strong communication and interpersonal skills, with the ability to influence and negotiate effectively.
• Experience engaging with senior leadership and external markets.
• Ability to manage complexity and drive alignment across multiple initiatives.
• Strong business acumen and understanding of market dynamics.
• Excellent organizational skills with attention to detail and the ability to manage competing priorities.
• Excellent stakeholder management, with the ability to drive cross-functional alignment and track to delivery milestones.
• High attention to detail, structured problem-solving, and strong organizational skills.
  
  

Key Interfaces

• Markets and Function s
• Local Facilities & Workplace Services
• IT & Infrastructure Support Teams
• Finance & Legal for compliance and budgeting
• Transition & Migration Leads
• GBS PMO and Program Governance
• External vendors and site delivery partners
  
  

The skills for success

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.