Fullstack Engineer - Customer Delight - 100% Remote - Europe

Job Description

NOTE: This is a FULLY remote role, but the candidate must be within Europe to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within Europe.

Hostaway is a SaaS startup that is transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, VRBO, and Booking, we're taking on the competition and winning. Leveraging our customer-centric core values, we consistently deliver results that encourage growth, learning, and innovation for our team, our customers, and the industry.

As a profitable and growing company, this role is necessitated by our continued growth. Exciting Recent News! We’ve raised $550M in the past 18 months, bringing us closer to unicorn status! It’s an incredible time to join us! Learn More.

About The Team

The Customer Delight team is dedicated to creating premium customer experiences. We work across the full Hostaway platform to automate processes, build proactive features, and deliver improvements that our customers feel every day. We act as a “solutions team” within engineering—solving both urgent, high-visibility issues and broader initiatives that span multiple areas.

About The Role

As a Fullstack Engineer (PHP, React), you’ll deliver rapid fixes and long-term enhancements that make a visible difference for our users. You’ll own projects end-to-end, collaborating across teams to identify and resolve friction points. Self-starters can thrive—taking ownership of problems, driving solutions across domains, and making a tangible impact. Your work will directly contribute to measurable gains in customer satisfaction (NPS/CSAT) and position you as a go-to engineer for impactful, cross-domain solutions.

What You’ll Do

• Build and improve full-stack features (PHP backend, React frontend) to enhance customer experience.
• Deliver quick, high-quality fixes for urgent issues.
• Lead initiatives like platform localization, design system migration, and customizable notifications.
• Collaborate with Product, Support, and other teams to identify and resolve friction points.
• Automate workflows to reduce support load and empower users.
• Contribute to technical discussions and raise engineering standards.
  
  

Job requirements

• 3-5+ years of experience in full-stack software engineering (SaaS preferred).
• Strong proficiency in PHP and React, plus comfort working across frontend, backend, and integrations.
• Proven ability to debug complex issues and design pragmatic, customer-focused solutions.
• Curiosity, adaptability, and a bias toward action - you enjoy variety and thrive in fast-moving contexts.
• English proficiency (C1 or above).
  
  

What We Offer

• Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant.
• 100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just don’t ask to work in our office (we don’t have one).
• Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the company’s success.
• Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions.
• Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.
• Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.
• Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. The specifics depend on the country of the applicant.
• Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success (and making it a lot of fun to work here).
  
  

Thank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.