Fulfillment Administrator

Fulfilment Administrator

Full-Time – 37.5 hours, per week Monday - Friday

Northampton

Competitive Salary Plus Pension And Company Benefits

We have an exciting opportunity for a Fulfilment Administrator to join the team based at our National Distribution Centre in Northampton.

This role plays a key part in ensuring we maintain correct levels of stock to meet customer and store demand and in turn continue to deliver the best customer experience. Working as part of the Fulfilment Team you will ensure the right goods are ordered at the right time to maintain warehouse stock levels and fulfil customer orders in a timely manner. Communicating with suppliers to follow up on orders and relay turnaround times to branches, this role requires excellent organisational skills and a good understanding of the fulfilment process.

We are looking for someone who is friendly, efficient, highly organised and who has excellent communication skills both verbally and in written form. Predominately administrative you will need a good eye for detail and be able to prioritise your own workload.

This role will sit within our NDC offices based in Northampton, so the successful candidate will need to live within a commutable distance of Northampton.

A family run business for 120 years; we are proud of our long history in our industry and have grown our branch network to over 200 stores nationwide in the Brewers Group. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

Some Of The Day To Day Responsibilities Will Include

• Generating purchase orders with suppliers to help the team maintain product availability targets support both ecommerce customers and internal branch transfers
• Ensuring all customer orders and stock orders are processed so the warehouse team can pick, pack and despatch in a timely manner
• Liaising with suppliers to resolve discrepancies with purchase orders
• Establishing and building great professional relationships with internal and external customers and colleagues
• Resolving discrepancies with supplier purchase orders in a timely manner.
• Ensuring all outstanding PO’s and IBT’s are chased through to completion
• Responsible for contacting Customer services in respect of supplier delays and expected arrival dates from suppliers
  
  

We are looking for someone who can demonstrate the following:

• Excellent customer service and communication skills
• Organised and methodical with an enthusiastic and flexible approach to work
• Confident and an effective communicator, in person, written and over the telephone
• Approachable, with an open and friendly personality
• Able to work quickly, and accurately with excellent attention to detail
• Confident to an intermediate level with Microsoft Word, Excel etc
• Able to work as part of a team, complimented by the ability to work on your own initiative.
• Keen to learn, develop skills, and progress within our industry
  
  

In return, we offer a comprehensive benefits package consisting of:

• Competitive rates of pay
• 31 days holiday including bank holidays increasing with service
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• Brewers Colleague discounts giving you huge savings on your home improvements
• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
• Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
• Comprehensive Induction Programme
• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our Company Holiday Homes
  
  

To apply for this exciting opportunity, please click the Apply Now button on this page to complete an application form.

Please note –this role may be removed from listings before the closing date if we are successful in finding an appointment.

Please ensure you fully complete the application process if you wish to be considered for this position.