Front of House Supervisor, Evenings - WildLand Loch Ness

One Wild Team

“In nature, nothing stands alone. The whole supports the parts, and at the same time, the parts support the whole. And they do so effortlessly."

The Role

Situated on the shores of Loch Ness, this role will see you supervising the Front of House team to ensure the consistent delivery of the highest quality of guest experience. You will lead from the front, being responsible for delivering the evening front of house service and operations effectively and efficiently. The role will be flexibly split between both Loch Ness locations: Aldourie Castle & the Dores Inn.

Key Responsibilities

• Be a role model of WildLand Team work.
• Act as a warm and gracious host, setting the example for other team members.
• Supervise your team to consistent high performance, leading from the front.
• Supervise the delivery of a consistently high performance in the Front of House & Guest Experience Function.
• Partner with Housekeeping and Chef Teams to enhance the overall guest experience.
• Identify opportunities to continuously improve the Guest Experience.
• Fulfil the Housekeeping function as part of a flexible and adaptable team where required.
  
  

Our People

We attract individuals from all walks of life and of all ages. What unites us is a shared passion for our 200-year vision, our commitment to putting people first, and working together as a team to inspire our guests and visitors.

Who You Are

You will be a warm, engaging and approachable individual with a background in hospitality. You will thrive on consistently providing remarkable experiences in a fast moving environment, while confidently developing and nurturing a happy, collaborative and high-performing team. You will be a clear communicator and a natural problem solver.

Our Offer

This position is an exciting opportunity to join a dynamic and results driven team within a growing company. Alongside competitive pay and pension, we offer a range of benefits including:

• Private Medical Insurance
• Health Cash Plan
• Life Assurance
• Income Protection Insurance
• Critical Illness Insurance
• Cycle to Work Scheme
• Highlife Gym Membership (after qualifying period)
• Online Clothing Discount
  
  

Becoming part of WildLand is an opportunity to make an active and meaningful contribution to a beautiful part of Scotland. Come and make a difference with us.

Location: Working across multiple Wildland sites in the Loch Ness region, Scotland.

Hours: 40 hours per week; permanent; full time