French Speaking Customer Service Representative
Foundever
Date: 2 weeks ago
City: Stratford-upon-Avon
Contract type: Full time
Remote
About Us
At Foundever, we're not just offering a job; we're offering a pathway to growth, development, and a workplace that values you. Here's what you can look forward to:
As a French Speaking Customer Service Representative at Foundever, you'll be the voice of our clients, helping customers resolve their queries and concerns. Whether it’s through voice, email, or chat, your mission is to make every interaction count, using your training and creativity to find the best solutions. We’ll empower you to take the initiative, ensuring you’re equipped to provide the top-notch service our clients expect.
Job Summary
What We’re Looking For
What we need from you?
At Foundever, we're not just offering a job; we're offering a pathway to growth, development, and a workplace that values you. Here's what you can look forward to:
- Pay: £27,000 PA
- Job Security: Enjoy the stability of a full-time, permanent contract.
- Training Times: Monday to Friday 9 am to 5.30 pm
- Working Hours: Monday- Friday, 8 am-4.30 pm
- Career Growth: We believe in nurturing talent—80% of our team managers and higher roles are filled internally. Your future could be here.
- Ongoing Support: Benefit from weekly coaching sessions and regular team engagement.
- Perks Galore: Access our Lifestyle Benefits programme with thousands of discounts to make life a little sweeter.
As a French Speaking Customer Service Representative at Foundever, you'll be the voice of our clients, helping customers resolve their queries and concerns. Whether it’s through voice, email, or chat, your mission is to make every interaction count, using your training and creativity to find the best solutions. We’ll empower you to take the initiative, ensuring you’re equipped to provide the top-notch service our clients expect.
Job Summary
What We’re Looking For
What we need from you?
- Good communication skills: the ability to clearly and effectively communicate with customers both written and verbally in English and French
- Active listening skills: the ability to attentively listen to customers and understand their needs and concerns
- Problem-solving skills: the ability to quickly identify and resolve customer issues or complaints
- Empathy: the ability to understand and relate to the customer's perspective
- Patience: the ability to remain calm and composed
- Adaptability: the ability to handle a wide variety of customer interactions and adjust communication style as necessary
- Positive attitude: the ability to remain positive and upbeat even during difficult customer interactions
- Strong teamwork skills: the ability to work effectively with other agents and support teams
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Sales Executive
webuyanycar,
Stratford-upon-Avon
3 days ago
Job: Sales ExecutiveSalary: £27,100 per year (OTE £34,120)Bonus: Fantastic monthly bonus and annual bonus based on company performanceHours: You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.We are the UK’s favourite car-buying service and we are growing FAST! We have over 500 branches and are opening...
Store Manager
Crew Clothing Company,
Stratford-upon-Avon
6 days ago
Store Manager - Stratford upon Avon - Full Time37.5 hours per weekAt Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.We believe in collaboration, kindness and creativity, in...
Chef de Partie
Boparan Restaurant Group,
Stratford-upon-Avon
2 weeks ago
Step Up Your Culinary Career at Carluccio’s as a Chef de Partie!About Us: At Carluccio’s, we’re all about authentic Italian cuisine made with passion and precision. Our commitment to using the freshest ingredients and traditional recipes is what makes every dish special. We believe in creating memorable dining experiences, and we’re looking for a talented Chef de Partie to join...
