Freelance Account Director, Europe

Where: United Kingdom (Remote with occasional travel)

Type: Freelance - 3 month contract

Join Us at Social Element!

Social Element is a global social media agency connecting brands and people socially. Our core purpose is to make better social for brands and social better for society.

Now, we're on the lookout for a passionate Freelance Account Director to join our Client Services, Europe team on a 3 month basis on a 3, 4 or 5 day working week.

Are you ready to join our Client Services team and put your skills to the test with a major automotive brand?

The Opportunity

As a Freelance Account Director, you will provide day-to-day management of an automotive account. You will have fantastic communication and client management skills. You’ll be able to inspire and lead a team to create best-in-class work, and have sound business acumen to find and develop new opportunities across your accounts.

Client relationships: you will be the day to day lead within your portfolio of clients, knowing their business strategy and objectives and be able to work with them strategically to get the best results

Social savvy: you will have experience in social media marketing, and be able to draw on this expertise to guide your clients and the wider agency team to create the best social-first work for your client

Management: you will have line management experience, and be able to mentor and lead not only your direct reports but the wider team to produce insight-led and creative work that directly addresses your client needs and objectives

Communication: you have fantastic communication skills, you are able to confidently lead meetings with senior stakeholders, as well as manage up to your Client Partner to keep them up to date with the day to day running of the account, and know when to add them to key meetings

Finance: you have sound financial acumen, you will be confident managing large scopes, keeping forecast up to date, scoping out new projects and following internal finance processes to ensure Client Partner is aware of any changes on the account

Project Delivery: you will be confident working with Project Managers and Account Managers to deliver large projects - ensuring these are scoped and resourced correctly, keeping a close eye on overburn and delivery deadlines

What You’ll Do

• Demonstrate a strong understanding of your clients’ business goals beyond project objectives
• Forge strong relationships with day-to-day clients, placing yourself as the Account Lead for any day to day queries and problems
• Look for opportunities for growth on your account, as well as proactive opportunities
• Work with the Client Partner to define team processes both internal and external
• Support Account Managers and wider agency teams with client meetings, ensuring to lead larger strategic meetings and status updates
• Review and provide feedback on all pieces of work, including social strategy, insight reports, creative concepts and final assets
• Alert your Client Partner to any risk to the client relationship, and proactively works with them and other team leads to resolve
• Line manage Account Managers
• Provide your clients and your wider team with ongoing marketplace knowledge, and changes within your client and industry
• Advocate for the client internally, and keep the agency team informed, focused, and enthused about the work and the business
• Strive to create business solutions for your clients through strategic guidance
• Work with Client Partner to put together client growth opportunities
  
  

Requirements

• Outstanding client relationship skills
• A can do approach, with the ability to work closely with junior members of the team to create top quality work
• Excellent organisational and time management skills and ability to juggle several tasks at once
• Excellent communication skills - confident communicating with stakeholders at different seniority levels
• Can demonstrate strong collaboration skills with internal teams
• Competent in using Powerpoint and full Google Suite of Apps
• A confident and driven individual
• Excellent interpersonal skills, and the ability to effectively communicate information in written and verbal format
  
  

Experience

• 5+ years in client services
• Experience working for multi-market clients preferred, but not required
• Up-to-date and current knowledge of social platforms and social media trends
• Line management experience
• Solid experience with forecasting and client planning
• Sound business and financial acumen
• Ability to confidently present to senior stakeholders, across multiple markets
• Fantastic attention to detail
  
  

How To Apply

If you're ready to make your mark with us, upload your CV and a cover letter explaining your personal/professional experience in account management and why you're excited to join our team. Don't forget to include the specified details in your cover letter/video to ensure your application gets processed!

• If you would prefer to submit your application in a different format, please feel free to get in touch with us at [email protected] and we will be happy to assist you in any way we can. We will be unable to process applications via this inbox.
  
  

Excited to embark on this journey with us? We can't wait to hear from you!