Franchise - Community Associate
Regus
Date: 3 weeks ago
City: Lincoln
Contract type: Full time
Your job, your way
Community Associate
Please note, you will be employed by a Regus Franchise Owner.
At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join us in one of our Regus centre teams. Bring more freedom to more people and businesses. And you’ll be able to work better, faster and happier too.
The opportunity
As a Community Associate, you’ll work closely with new and existing customers, solving problems for them and making sure they have everything they need.
A typical day at Regus
You arrive 15 minutes before your centre opens to make sure everything is ready and check there’s nothing the cleaners have missed.
Customers start coming in thick and fast. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room… and can you help her set up the projector and take an order for drinks?
The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that’s lunch.
Early afternoon, you sit down with the Community Manager to discuss the organisation of next week’s networking event. You plan and write the invites to customers, then create, print and put up posters on the noticeboards around the centre.
The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. Once the last person has left the building and everything’s nice and tidy, it’s time to head home.
About You
We’re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:
On top of a competitive salary package you’ll enjoy:
Community Associate
Please note, you will be employed by a Regus Franchise Owner.
At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join us in one of our Regus centre teams. Bring more freedom to more people and businesses. And you’ll be able to work better, faster and happier too.
The opportunity
As a Community Associate, you’ll work closely with new and existing customers, solving problems for them and making sure they have everything they need.
A typical day at Regus
You arrive 15 minutes before your centre opens to make sure everything is ready and check there’s nothing the cleaners have missed.
Customers start coming in thick and fast. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room… and can you help her set up the projector and take an order for drinks?
The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that’s lunch.
Early afternoon, you sit down with the Community Manager to discuss the organisation of next week’s networking event. You plan and write the invites to customers, then create, print and put up posters on the noticeboards around the centre.
The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. Once the last person has left the building and everything’s nice and tidy, it’s time to head home.
About You
We’re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:
- A good communicator, with the ability to build strong professional relationships and empathise with people’s needs
- Happy taking ownership of problems and finding ways to solve them
- Positive, enthusiastic and able to adapt to fast-changing situations
- Confident using MS Office and other basic IT packages
On top of a competitive salary package you’ll enjoy:
- A bright and inspiring work environment
- Training and development opportunities
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Designer
Siemens Energy,
Lincoln
1 week ago
A Snapshot of Your Day Join the dynamic Turbine Package Design and Contracts team at Siemens Energy, where your creativity and engineering expertise will shape the future of turbine packages for our global customers. You will produce essential mechanical CAD designs, including general assemblies, piping layouts, and manufacturing drawings, while collaborating with various engineering departments, projects, planning, quality, and production...
Site Manager
Glenholme Healthcare Group,
Lincoln
2 weeks ago
Job Title: Site Manager – Healthcare ConstructionLocation: LincolnSalary: CompetitiveContract Type: Full-timeJoin LPC – Building Excellence in HealthcareAt Life Property Construction (LPC), we deliver high-quality healthcare facilities that make a real difference to communities. We’re looking for a dedicated Site Manager to take ownership of our upcoming projects in Lincoln. You’ll be leading site operations, ensuring projects are completed on time,...
Stores Supervisor
Siemens Energy,
Lincoln
3 weeks ago
A Snapshot of Your DayAs a Stores Supervisor, your day will focus on ensuring the efficient and accurate flow of materials throughout the facility. You’ll manage the inbound processing of supplier deliveries and coordinate closely with quality and purchasing teams to address non-conformances and bonded deliveries. You'll oversee the timely delivery of production orders to the factory floor and manage...