Food & Beverage Operations Manager

Our Pub and Grills are at the heart of the action. They are buzzing with energy and serving up delicious food and drinks from our brand new menu. Our team is infectiously enthusiastic and we aim to deliver celebrity worthy service to every guest. You will have responsibility for driving revenue and leading the team to give outstanding service on every visit whether it's a dinner with friends, breakfast with colleagues or the perfect event.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits* such as…

• Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
• Friends and Family discounted stays from £49 including breakfast
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
• 30% discount on and off shift in our Village Hotel Starbucks stores
• Excellent training and development including our Rising Stars and Talent Academy programmes
• A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
• Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
• Financial wellbeing support and salary drawdown via Wagestream
• Access to our Employee Assistance Programme, offering support and counselling
• Flexible working hours
• A fun, supportive and inclusive work environment with regular team events
• Excellent Reward and Recognition Incentive schemes
• Anniversary rewards for key milestones of service
• Electric car salary sacrifice scheme
• Have your birthday off guaranteed
• Discounted Health Cash plan and Sick pay Insurance.
• A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
• Enhanced maternity and paternity benefits and pay
• Company Pension scheme
• Life Insurance
• T&C’s apply based on your contract
  
  

What will I do....

• Responsible for driving Village Hotel Clubs food and beverage strategy in order to achieve budgeted commercial returns & service delivery
• Recruit, retain and develop a strong F&B team across 2 departments of Pub & Grill & Meeting & Events.
• Responsible for the development of the F&B Assistant Manager & Team Leaders in terms of leadership and management skills.
• Responsible for all F&B Assistants conduct, performance , attitude & behaviour.
• Drive quality and value that ensures a great guest experience, by being obsessed with high standards and hospitality
• WOW our conference and events guests with your enthusiasm and attention to detail from welcome through to their farewell.
• Ensure a culture of passion for food and beverage knowledge
• Plan & Review rota cost and ensure staffing levels are at the appropriate levels to drive conversion and meet benchmark hours whilst delivering exceptional service.
• Ensure stock is replenished and kept to the correct levels and that stock control procedures are followed.
• Deliver brand standards in all areas of F&B including guest journey & food presentation and delivery.
• Responsible for ensuring that the appropriate audit levels are met
• Monitor progress on the delivery of the strategy operationally and also through the P&L.
  
  

What we need from you…

• Experience working within a fast paced leisure or hospitality environment
• Organised and a strong communicator.
• A strong leader
• A good understanding of F&B business operations, results driven and able to deliver brand standards
• Motivational, passionate about developing and nurturing your team
• A genuine passion for creating memories & delivering incredible hospitality
  
  

Come and be part of something new & something special - Work It, Live It and Love It with Village Hotel Club!