Food and Beverage Supervisor
Moor Hall Hotel & Spa
Date: 6 hours ago
City: Sutton Coldfield
Contract type: Full time

Location - Moor Hall Hotel and Spa, Sutton Coldfield
Reports to: Food and Beverage Manager
Department: Food & Beverage
Hours: 37.5 hours over 5 days (Including evenings, weekends and key bank holidays)
Role Overview
We are seeking a dedicated and enthusiastic full time Food & Beverage Supervisor to support with the day-to-day running of our restaurants, bar, and afternoon tea service. This hands-on role is ideal for someone with a passion for hospitality, strong communication skills, and the ability to deliver outstanding guest experiences.
You will supervise the F&B team, ensure service standards are consistently high, and support the Food & Beverage Manager in driving sales, training staff, and maintaining a welcoming atmosphere across all food and beverage outlets.
Key Responsibilities
Reports to: Food and Beverage Manager
Department: Food & Beverage
Hours: 37.5 hours over 5 days (Including evenings, weekends and key bank holidays)
Role Overview
We are seeking a dedicated and enthusiastic full time Food & Beverage Supervisor to support with the day-to-day running of our restaurants, bar, and afternoon tea service. This hands-on role is ideal for someone with a passion for hospitality, strong communication skills, and the ability to deliver outstanding guest experiences.
You will supervise the F&B team, ensure service standards are consistently high, and support the Food & Beverage Manager in driving sales, training staff, and maintaining a welcoming atmosphere across all food and beverage outlets.
Key Responsibilities
- Supervise daily operations across the restaurant, bar, and afternoon tea service, ensuring smooth and efficient service at all times.
- Lead and motivate the team, providing guidance, coaching, and support to deliver exceptional guest experiences.
- Oversee table management, reservations, and guest flow to maximise efficiency and service quality.
- Maintain high standards of presentation and service, ensuring all brand and hotel standards are consistently achieved.
- Support with stock control, ordering, and cellar/bar management to minimise waste and maximise profitability.
- Ensure compliance with food safety, health & safety, and licensing regulations.
- Assist with training, onboarding, and development of the F&B team to encourage progression and high performance.
- Handle guest feedback and resolve any service issues in a professional and proactive manner.
- Work closely with the Food & Beverage Manager to deliver promotions, seasonal menus, and special events.
- Contribute to achieving financial targets by driving sales and controlling costs.
- Strong communication skills.
- Passion for hospitality and delivering exceptional guest service.
- Good knowledge of food, wine, cocktails, and afternoon tea service.
- Ability to remain calm under pressure and adapt to busy service periods.
- Organised with excellent attention to detail.
- Knowledge of health & safety, food hygiene, and licensing laws.
- Competitive salary
- Staff meals on duty
- Discounted stays, dining and events within the hotel group
- Training and career development opportunities
- Supportive team environment
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