Financial Planning & Reporting Analyst

Bracknell, Berkshire

Content Guru is a leading provider of cloud communications solutions. Our omni‑channel contact‑centre platform powers customer engagement for organisations across the globe, and we’re spearheading the next wave of AI‑driven customer‑experience innovation. With operations spanning the UK, Europe, North America and Asia‑Pacific, we’re looking for talented people to help us design the future of customer communications.

What we are looking for…

As part of our Financial Planning & Reporting (FP&R) team you will work alongside two Finance Managers to develop and run the data suites and models that underpin our financial and operational reporting, strategic modelling and budgeting. You’ll act as a central point of contact for finance within the business – partnering with sales and operations teams across multiple countries and supporting executive management. Your outputs will directly inform decision‑making, so we’re looking for someone who prides themselves on producing accurate, insightful analysis and meeting deadlines.

Location…

This role is based in Bracknell, Berkshire.

Key responsibilities of the role…

Sales Incentive (SIPP) reporting & governance

• Manage the day‑to‑day calculation of sales incentives in line with our SIPP rules, including the daily population of new orders and allocation of incentives.
• Prepare weekly SIPP Committee packs for review and approval and update monthly account‑management models.
• Populate and reconcile the Power BI commission model and assist with payment approval requests and monthly accruals.
  
  

Sales pipeline reporting

• Extract, cleanse and manage opportunity data from internal business systems.
• Produce weekly sales pipeline reports in Excel and Power BI for executive management and regional sales teams.
• Undertake ad‑hoc analysis and trend reporting to help the business understand pipeline drivers and forecasting accuracy.
  
  

Budgeting & financial planning

• Work with the Finance Managers to compile the annual budget, including research and intelligence gathering to inform revenue and cost assumptions.
• Assist sales teams with customer‑level reviews, documenting risks and opportunities that feed into departmental budgets.
• Support the budget consolidation and management reporting process.
  
  

Reporting & analysis

• Help prepare month‑end reporting packs, ensuring financial data is accurate and commentary is meaningful.
• Enhance existing financial and operational reports to support the company’s growth and changing needs.
• Provide ad‑hoc data analysis, trend reporting and modelling support to senior management.
  
  

About You…

• A finance‑focused degree and/or part‑qualified accountant.
• Proven track record in an Excel‑heavy role with experience of financial analysis or modelling.
• Exposure to Power BI and dashboarding is desirable but not essential – a willingness to learn is vital.
• Excellent attention to detail and the ability to manage confidential information.
• A self‑starter who can work independently towards deadlines and communicate findings clearly in writing.
• Basic understanding of financial statements (P&L, balance sheet and cash flow) and a passion for turning data into insights.
  
  

About The Company…

Content Guru is the largest privately owned provider of Contact‑Centre‑as‑a‑Service (CCaaS) in Europe. Our mission is to enhance the way the world communicates – enabling seamless interactions across voice, video, chat, email, and more. We are proud to have an inclusive workforce and welcome applicants from every race, gender, religion, orientation or disability. If you’re excited by the prospect of supporting a fast‑growing, international business and working with senior leaders to deliver high‑impact financial insights, we’d love to hear from you.