Field Service Technician
Sharpsmart UK
Date: 3 weeks ago
City: Ashby-de-la-Zouch
Contract type: Full time
Join Sharpsmart Field Service Team in the role of Field Service Technician, playing a key role in the installations at our customer hospitals locations across the region (Ashby / Midlands - national travel may be required.)
This customer facing role requires good organizational skills with the ability to work in a fast paced environment.
This is a full time permanent position that will require extensive travel and you will require a clean driving licence and DBS check.
Role Responsibilities
This customer facing role requires good organizational skills with the ability to work in a fast paced environment.
This is a full time permanent position that will require extensive travel and you will require a clean driving licence and DBS check.
Role Responsibilities
- Complete routine customer audits
- Project manage installations, snagging and optimization of new contracts.
- Complete routine ward walks to identify ongoing customer requirements.
- Utilise stock management tools to analyse and balance stock holding
- Identify and deliver training and education requirements to our Hospital Porters
- Build, maintain and monitor customer portering schedules
- Review and adjust resource supplied, identifying efficiencies with transport, transporters and onsite support
- Identify accessory upsell opportunities via customer audits
- Review contract performance with regional contract manager
- Provide cover support in the absence of Hospital Porters when required
- Experience working in a similar role in a clinical environment
- Strong planning and organisational skills with the ability to juggle multiple tasks
- Good IT skills including ability to use Excel proficiently (intermediate level)
- Ability to develop strong working relationships with key customer contacts and internal and external stakeholders
- Awareness and adaptability to working with hospital patient environment
- Health and safety focused
- Driving license
- DBS Check
- Job stability & a permanent position – as an essential service to healthcare we are a non-seasonal and stable business
- Benefits – Examples include private medical cover, referral programmes, and discounts across a range of stores, services, food & drink etc.
- Competitive salary
- Huge progression and growth opportunities
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