Field Service Engineer

GRUNDFOS


Date: 1 day ago
City: Leighton Buzzard
Contract type: Full time
Remote
Location: London

Are you a hands-on Engineer with a passion for solving technical challenges and delivering exceptional customer service? Do you have solid experience in both electrical and mechanical engineering, and a strong understanding of pump systems? If so, we’d love to hear from you.

What’s the role about?

As a Field Service Engineer at Grundfos, you’ll be at the forefront of maintaining, repairing, and servicing our industry-leading pump systems. Whether working independently or as part of a team, you’ll ensure our customers receive timely, professional support that keeps their systems running smoothly.

You’ll be responsible for:

  • Programing and optimizing our products to the customers’ requirements.
  • Disassembling, inspecting, troubleshooting, and repairing pump systems
  • Advising customers on system improvements and preventative solutions
  • Handling service and warranty matters, with support from technical teams
  • Preparing and submitting detailed service reports
  • Supporting installations and commissioning projects
  • Executing maintenance services under SLAs
  • Providing feedback and input for repair quotations
  • Continuously developing your technical skills and mastering service tools
  • Promoting safety through hazard awareness and risk assessments

What do you need to apply?

We’re looking for someone with:

  • Industry experience or a similar technical environment
  • Strong knowledge of pump technology
  • Technical education in electrical or mechanical engineering
  • Experience with diesel engines (desirable)
  • A proactive, adaptable mindset with strong time management
  • Excellent communication skills with customers and internal teams
  • A customer-first attitude and a drive for continuous improvement
  • Digital literacy and familiarity with service tools and systems

You’ll act as a trusted advisor to both internal stakeholders and external customers, helping to deliver outstanding service and support.

Why join Grundfos?

Grundfos is the world’s leading manufacturer of energy-efficient and intelligent water solutions. With over 19,000 employees across 55+ countries, we’re committed to pioneering solutions to global water and climate challenges.

We offer:

  • A trusting, collaborative, and friendly culture
  • Endless learning opportunities and internal training
  • A flexible, international work environment that values work-life balance
  • Company van, tools, and door-to-door payment
  • 25 days holiday + bank holidays
  • A wide range of employee benefits and discounts

If this job sounds appealing to you, please send us your resume and motivation letter by clicking on ‘Apply’.

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