Field Service Engineer
GRUNDFOS
Date: 1 day ago
City: Leighton Buzzard
Contract type: Full time
Remote

Location: London
Are you a hands-on Engineer with a passion for solving technical challenges and delivering exceptional customer service? Do you have solid experience in both electrical and mechanical engineering, and a strong understanding of pump systems? If so, we’d love to hear from you.
What’s the role about?
As a Field Service Engineer at Grundfos, you’ll be at the forefront of maintaining, repairing, and servicing our industry-leading pump systems. Whether working independently or as part of a team, you’ll ensure our customers receive timely, professional support that keeps their systems running smoothly.
You’ll be responsible for:
We’re looking for someone with:
Why join Grundfos?
Grundfos is the world’s leading manufacturer of energy-efficient and intelligent water solutions. With over 19,000 employees across 55+ countries, we’re committed to pioneering solutions to global water and climate challenges.
We offer:
Are you a hands-on Engineer with a passion for solving technical challenges and delivering exceptional customer service? Do you have solid experience in both electrical and mechanical engineering, and a strong understanding of pump systems? If so, we’d love to hear from you.
What’s the role about?
As a Field Service Engineer at Grundfos, you’ll be at the forefront of maintaining, repairing, and servicing our industry-leading pump systems. Whether working independently or as part of a team, you’ll ensure our customers receive timely, professional support that keeps their systems running smoothly.
You’ll be responsible for:
- Programing and optimizing our products to the customers’ requirements.
- Disassembling, inspecting, troubleshooting, and repairing pump systems
- Advising customers on system improvements and preventative solutions
- Handling service and warranty matters, with support from technical teams
- Preparing and submitting detailed service reports
- Supporting installations and commissioning projects
- Executing maintenance services under SLAs
- Providing feedback and input for repair quotations
- Continuously developing your technical skills and mastering service tools
- Promoting safety through hazard awareness and risk assessments
We’re looking for someone with:
- Industry experience or a similar technical environment
- Strong knowledge of pump technology
- Technical education in electrical or mechanical engineering
- Experience with diesel engines (desirable)
- A proactive, adaptable mindset with strong time management
- Excellent communication skills with customers and internal teams
- A customer-first attitude and a drive for continuous improvement
- Digital literacy and familiarity with service tools and systems
Why join Grundfos?
Grundfos is the world’s leading manufacturer of energy-efficient and intelligent water solutions. With over 19,000 employees across 55+ countries, we’re committed to pioneering solutions to global water and climate challenges.
We offer:
- A trusting, collaborative, and friendly culture
- Endless learning opportunities and internal training
- A flexible, international work environment that values work-life balance
- Company van, tools, and door-to-door payment
- 25 days holiday + bank holidays
- A wide range of employee benefits and discounts
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