Family Advocacy & Engagement Facilitator (Part Time)

Tŷ Hafan is a beautiful children's hospice located on the picturesque Vale of Glamorgan coastline. Covering the South, East and West Wales Tŷ Hafan offers a beautiful, newly refurbished working environment set in idyllic grounds a short distance from the metropolitan area of Cardiff.

We have an exciting new the role of a Family Advocacy & Event facilitator to work within the Family Support Team.

The role is a permanent contract, part time 30 hours per week over 4 day. Please note that this role requires some evening and weekend working, to ensure support is provided in line with family’s needs. We are happy to discuss this and would provide as much notice as the circumstances would allow. You would be based at the Hospice in Sully, however at times will be required to travel across South, East & West Wales to support the offer of events for families.

About the role

The role will oversee the day-to-day service and events being provided by the Family Support Workers and Sibling Support Worker. This will include line management of a small team.

The role is responsible for ensuring delivery of a full and varied programme of events both in the hospice and community, as well as ensuring these are being regularly evaluated to ensure they are in line with identified family needs.

The post holder will work closely with non-statutory organisations and statutory colleagues in health, education and social care, providing essential advocacy and support for families accessing Ty Hafan services. This will include access to food banks, sources of financial support, charity applications and supporting with achieving ‘Special Wishes’.

The role holder will be part of the wider Tŷ Hafan Family Wellbeing Service and will be expected to work in close collaboration with Family Support, Play & Therapy and Clinical colleagues based at the hospice and other areas across Wales.

Our new enhanced benefits package include:

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays (pro-rata to hours)
• The ability to continue an existing NHS pension or to enrol in our Group Personal Pension Scheme with an employer contribution of 5%
• Investment in your professional development with allocated time for training opportunities.
• Life assurance (death in service benefit)
• Wellbeing support and clinical supervision available both on site and through external providers
• Employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Employee complementary therapy and yoga sessions offered regularly.
• Cycle to work scheme, discounted gym membership and shopping discounts
• Subsidised meals prepared onsite
• Free on-site secured parking.

About Us

Tŷ Hafan ambition is that when a child's life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families' homes. We understand that needs of each child and their family are unique, and we know that caring for a child with life-shortening condition is often extremely demanding. Our aim is to make sure that no one is doing this alone. Our colleagues, volunteers and supporter are crucial in the delivery of our ambition - we know that everyone plays a huge part in making sure that no family faces their child's short life alone.

Our Vision A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose No family should have to face the unimaginable loss of their child alone. With children and families at the heart, of all we do, at end of life, through bereavement and beyond.

Our Values Demonstrating compassion, Providing excellent service, Working together and Taking ownership.

At Tŷ Hafan our team is very supportive and inclusive, we value individual differences, and understand experience can come from many avenues, therefore it is not essential to have previous experience working in a palliative care environment. Palliative care is defined as the total care of individuals from diagnosis of a life-shortening condition, beyond transition into adult services, or in providing extensive bereavement support. It is important to remember that paediatric palliative care is so much more than just end of life care, Tŷ Hafan holds enhancing quality of life at its very core.

Further information

Please see the full job description and person specification or email [email protected].

Additionally, you are welcome to contact Kirsty Gibbs, Family Support Lead ([email protected]) or Lynne Phelps, Head of Family Wellbeing and Outreach Services ([email protected]) for an informal and confidential conversation.