Facilities Operations Officer

Keep Our Spaces Running Smoothly – Join BRE as a Facilities Operations Officer

Are you ready to play a key role in maintaining a safe, efficient, and high-performing workplace? At BRE, we’re looking for a proactive Facilities Operations Officer to support the day-to-day running of our unique estate. From managing contractors and maintenance tasks to ensuring compliance and supporting sustainability initiatives, this is a great opportunity to contribute to the smooth operation of a dynamic, purpose-driven organisation.

Help BRE make buildings safer and more sustainable!

BRE aims to be the world’s leading innovation, science and data hub for the built environment. For more than a century, we have provided government and industry with cutting-edge research and testing. Join us to help deliver products, advice, services, standards and qualifications used around the globe to make buildings better for people and the environment. Through science-led solutions to urgent challenges, we will build a thriving and sustainable world.

Your role at BRE

The Facilities Operations Officer supports the effective day-to-day management of the BRE Garston Estate. The role is responsible for overseeing planned and reactive maintenance activities, managing subcontracted service providers, and ensuring operational excellence across the estate.

Key Responsibilities And Tasks

• Coordinate and oversee subcontractors delivering M&E, cleaning, landscaping, waste, and minor works services
• Schedule and manage access for maintenance tasks, ensuring minimal disruption to operational areas
• Monitor and audit completion of both planned and reactive maintenance tasks, ensuring compliance with SLAs and KPIs
• Support the operation of the Estates Helpdesk system, tracking and reporting on reactive tasks and performance trends
• Maintain accurate records of service activities and contractor performance
• Liaise with stakeholders to provide progress updates and manage expectations
• Raise and track purchase orders for contractors and suppliers, ensuring timely approvals and payments
• Support ad-hoc activities such as film production coordination and tenant service requests
• Assist in ensuring contractor compliance with site rules, health and safety, and quality standards
• Deputise for the Senior Operations Manager as required and provide flexibility for occasional out-of-hours support
  
  

What We Are Looking For

• Demonstrable experience working within an Estates Operations / Facilities Maintenance role.
• Relevant vocational qualification (BTEC / NVQ) or working towards a qualification in facilities management, construction or building services.
• Desirable - Technical Qualification (Electrical / Mechanical)
• Familiarity with compliance standards relating to building maintenance and safety.
• Professional and polite manner at all times. Highly customer focused with excellent interpersonal and communication skills.
• Ability to work effectively with staff and tenants at all levels and to clearly communicate departmental processes, whilst understanding and empathising with other’s requirements and needs to build good relationships.
• Excellent IT skills with a good working knowledge of Microsoft Office applications.
• Good working knowledge of CAFM / Estates Management Software packages.
• A methodical approach; an aptitude for accuracy and attention to detail.
  
  

BRE Benefits

At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well-being, and career development.

Financial & Security Benefits

• Pension scheme – 5% employer-matched contribution
• Life assurance – 4x your basic salary
• Enhanced maternity package
  
  

Health & Wellbeing

• HealthPartners cashback scheme – Reclaim costs on prescriptions, physiotherapy, dental care, and more
• Onsite facilities – Restaurant, nursery, and free parking, including at-cost EV charging points
  
  

Career Development

• Learning & development – Free access to BRE Academy and our online learning platform
• Professional membership reimbursement
  
  

For full details on our benefits, visit: BRE Employee Benefits

Work Location

On-Site – This role requires full-time presence at our Watford office. You must live within a commutable distance.

Our Recruitment Process

Online Assessment

Shortly after you apply (within approximately 10 minutes), you’ll receive a link to complete an online assessment. This takes around 20 minutes and helps us better understand your skills and suitability.

Note to Employment Agencies

At BRE, we value the relationships we have built with our preferred recruitment partners. We do not accept unsolicited CVs from employment agencies. Any CVs submitted directly to a BRE employee or hiring manager without a signed BRE Employment Agency Agreement and an active engagement for the specific role will be considered unsolicited. In such cases, no fees will be payable should the candidate be hired through this or any other means.

Equal Opportunities Statement

BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics.

BRE contributes to a thriving and sustainable world by developing science-led solutions to built environment challenges. Our vision is to be the world-leading innovation, science, and data hub for the built environment. We’re ambitious in terms of quality and global scope. We want governments and commercial markets to recognise us and demand our services, products and solutions. We want to be world-class, innovative, science-led and provide solutions.