Facilities and Maintenance Technician

asmodee is a global leader in tabletop games, committed to bringing people together through great games and amazing stories. Listed on the Nasdaq Stockholm, we are headquartered in France, and our team of more than 2,200 people work across the globe throughout our wholly owned creative studios, distribution businesses, and the functions that support them. We offer one of the world’s largest catalogs of tabletop games, featuring iconic titles like CATAN, Ticket to Ride, Dobble/Spot it!, and Exploding Kittens. With a blend of in-house creations and games from our partners, our portfolio spans hundreds of games across digital and physical platforms.

As an employer of choice, we champion inclusivity, growth, and recognition, fostering a workplace where everyone feels valued. Joining us means shaping unforgettable gaming experiences while contributing to a more sustainable, connected world.

Discover how our people, games, and sustainability initiatives are making an impact and shaping the future of tabletop gaming.

Join us in finding your seat at our game table!

Job Summary

This position supports the Facilities and Engineering Manager in ensuring that all building and equipment technical requirements are effectively managed, either directly or through external suppliers, with a strong emphasis on warehouse hardware and automated systems. The role is critical to maintaining the highest standards of operational performance across all systems and equipment within the Facilities and Engineering Department’s scope.

The Facilities and Engineering Department has exclusive access to a fully equipped, modern workshop, as well as a comprehensive store of spare parts and materials. These resources enable the team to consistently deliver work of the highest standard.

Successful candidates will also have access to training opportunities through the Knapp Training Academy, covering areas such as mechanical and electrical systems, OSR shuttle maintenance, BUS basics, and e-diagrams. Additional training may include First Aid, working at height, and MEWP certification.

Requirement for out-of-hours working for site callouts, emergency equipment repairs with overtime. Scheduled maintenance requirements outside of operational hours; typically, scheduled maintenance requirements may include but not limited to four Saturdays a year and two 1PM-10PM shifts four times a year.

What does this role involve

Warehouse Systems & Equipment

• Work alongside the Facilities and Engineering Manager to maximise uptime of warehouse automated systems through planned maintenance, fault diagnosis, issue resolution, and repairs.
• Develop a strong understanding of warehouse systems and building infrastructure, including MHE, automation hardware and software, SCADA, and CMMS.
• Collaborate with supplier technical teams to identify root causes and implement preventative solutions.
• To conduct planned preventative maintenance aligned with Knapp and OEM requirements.
• Act as the first point of contact in the event of a process or equipment malfunction, ranging from jammed totes to faulty motors, sensors, or control systems.
• Take responsibility for prioritising diagnosis and identifying the quickest route to resolution. Depending on the issue, this may involve guidance from the Facilities and Engineering Manager, escalation to external service desks, or direct resolution in collaboration with the operations team.
• Keep accurate records of all PPM, reactive maintenance and spares consumption using CMMS and other bespoke systems.
• To track and report defects, repair times, root cause and where available, associated costs to the Facilities and Engineering Manager.

Facilities Management / Maintenance

• Support the maintenance and operation of core building systems, including electrical and mechanical infrastructure, HVAC, sprinkler and fire protection systems, security alarms, access control, and lighting controls.
• Conducting the maintenance of all warehouse and office related ancillary systems.
• Keep accurate records of all compliance checks, PPM, reactive maintenance and spares consumption using CMMS and other bespoke systems.
• Manage & review RAMS process for all on site works.

What are we looking for:

• Apprentice trained to NVQ level 3 preferred but not essential.
• Practical mechanical/electrical experience.
• Ambition to learn and develop engineering skills.
• Pragmatic approach to problem solving.
• Excellent communication skills.
• Reliable and dependable with the ability to cope and problem solve under pressure to keep operations running.
• Inquisitive mind, capable of learning quickly.
• Strong IT skills, including Word and Excel.
• Organised and competent at record-keeping and documentation.
• Experience and knowledge of H&S in a warehouse environment.

Why join asmodee?

We offer an opportunity to learn and develop in a growing company working with wonderful people and products. In addition to a competitive salary, you will receive a great benefits package including 24 days holiday, rising with service (+ bank holidays) and staff discount on all our products!

Our Commitment

Our purpose is Bringing People Together. To us that means all kinds of people, no matter their perceived differences. We strive to create a workplace where everyone feels empowered to show up as their full and authentic selves. asmodee is committed to ensuring equal opportunities and fairness of treatment in the workplace for all employees and job applicants. Our aim is to provide a working environment where everyone is treated with respect and dignity.