Experimentation Product Owner

About The Role

As the Experimentation Product Owner, you will be the champion for our digital experimentation tooling and capabilities. Your focus will be on the strategic development and continuous improvement of the processes, tools, and platforms that underpin our experimentation efforts. You will support the vision, roadmap, and execution for the underlying infrastructure that enables effective and scalable experimentation across all our digital platforms. Working closely with engineering, analytics, and other product teams, you will be instrumental in fostering a robust and efficient experimentation practice. This includes owning and ensuring we have the right tools and processes in place to drive data-informed decisions and accelerate our learning velocity. Your input will be key in empowering the organisation to experiment effectively and leverage data to optimise our digital experiences.

• Salary - £48,500.00 - £74,000.00
• Contract type - This position is a permanent contract.
• Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business.
• The experimentation team aims for around one to two days a week in the office to connect and on a more ad-hoc basis to attend key meetings.
• Location - our head office is located in Bracknell.
• Interview Dates - week commencing 22/09/25 with interviews being conducted virtually.
  
  

Key Responsibilities

• Develop and maintain a clear vision and roadmap for our digital experimentation platform, aligning with business needs and industry best practices.
• Prioritise and manage current tooling and supplier landscape, including new features, integrations, performance improvements, and technical debt reduction.
• Collaborate closely with engineering teams to oversee the development, testing, and deployment of new platform features and enhancements as well as maintaining stability and performance.
• Identify and implement improvements across various teams to our experimentation processes, workflows, and documentation to enhance efficiency, quality, and scalability
• Research, evaluate, and recommend new tools and technologies to enhance our experimentation capabilities.
• Evangelise the use of the experimentation platform and promote best practices across product and development teams through training, documentation, and support.
• Work closely with analytics and engineering teams to ensure the accurate collection, storage, and accessibility of experimentation data.
• Track key metrics related to platform performance, adoption, and the overall health of the experimentation program.
  
  

Essential Skills/experience You’ll Need

• Experience with experimentation platforms and their underlying architecture
• Familiarity with web analytics tools and data pipelines
• A passion for enabling data-driven decision-making and fostering a culture of experimentation.
• Experience as a product owner or manager, preferably with a focus on building/managing internal platforms or technical products.
• Technical aptitude with the ability to understand and discuss technical concepts with engineering teams.
  
  

Desirable Skills/experience You May Have

• Working knowledge of Monetate
• Grocery retail experience
• Experience with agile methodologies
  
  

About The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.